A problem has occurred in BitDefender Threat Scanner. Problem

Discussion in 'Windows 10' started by holechien86, Jul 19, 2017.

  1. holechien86

    holechien86 MDL Novice

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    #1 holechien86, Jul 19, 2017
    hello,

    so i used a mdl and WT with EZ and did all the best way to install windows.
    anyway, my only anti malware was spybot, and each time i shut down the computer, i have a message :

    "A problem has occurred in BitDefender Threat Scanner. A file containing error information has been created at C:\Windows\TEMP\BitDefender Threat Scanner.dmp. You are strongly encourage to send the file to the developers of the application for further investigation of the error"


    Does some of you knows where it come from?
    I made a clean install and didn't had any possible virus/malware,

    thanks
     
  2. JBenal

    JBenal MDL Senior Member

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    #2 JBenal, Jul 20, 2017
    Hate to say go Google it, but I did and came up with lots of answers on the BitDefender forum no less. Search for "C:\Windows\TEMP\BitDefender Threat Scanner.dmp".
     
  3. TairikuOkami

    TairikuOkami MDL Expert

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    #3 TairikuOkami, Jul 20, 2017
  4. holechien86

    holechien86 MDL Novice

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    #4 holechien86, Jul 21, 2017 (OP)
  5. holechien86

    holechien86 MDL Novice

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    #5 holechien86, Jul 21, 2017 (OP)
    I'm asking here because i tried all solutions but i still have the error message.

    I know one of the great thing that spybot had was he can run "before startup", to clean delete some files or avoiding hiding tricks from malwares developers.

    Anyway i'll try to uninstall spybot to see if it's still there.
     
  6. Katzenfreund

    Katzenfreund MDL Expert

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    #6 Katzenfreund, Jul 21, 2017
    Delete that file, uninstall Spybot, install a proper antivirus such as the free AVIRA or AVAST and then scan your computer with that.