Acronis boot disk problem.

Discussion in 'Application Software' started by jetjock, Jan 29, 2017.

  1. jetjock

    jetjock MDL Senior Member

    Mar 6, 2010
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    I recently got a new "MyBook" 6TB external drive to use as a destination with Acronis True Image Home backup. It is is formatted as one 6TB partition. Previously, I was using a 2TB "MyBook 3", which was also formatted as a single partition.

    Now, the problem. My Acronis recovery disk cannot find any backups on the 6TB drive. It shows the drive as "Local Disk I" instead of "MyBook I", and when I click on local disk, Acronis says there are no backups there. If I plug in both the 2TB & the 6TB drives at the same time, the recovery disk shows the 2TB drive as "MyBook J" and is able to read all the backups on it, but the 6TB "I" drive still shows as empty.

    Windows 7 64 bit recognizes both drives as "MyBook", and is able to read backups on both. TIH program in Windows also is able to find and work with all backups on the 6TB drive. It is just when I boot into Acronis TIH with the recovery disk that I have this problem.

    Are 6TB drives not readable from a boot disk? If so, what is the largest partion that is?

    jetjock :plane:
     
  2. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
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    @jetjock

    Is it formatted in GPT mode?
     
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  3. jetjock

    jetjock MDL Senior Member

    Mar 6, 2010
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    Windows computer manager says it's "CDFS". But, while looking at that I noticed that the 6TB drive is formatted as "GB exFAT" and the 2TB is "GB NTFS". I think that is what is screwing things up. Can I format the 6 TB drive as NTFS? I could probably find the answer on DuckDuckGo, but since you are here...! :biggrin:

    jetjock :plane:
     
  4. oliverjia

    oliverjia MDL Addicted

    Mar 1, 2008
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    What version of ATIH Boot CD are you using? Is it the boot media ISO you downloaded from your Acronis account? If yes, then it's a recovery environment based on Linux. Some older versions of linux boot media may not recognize the 6TB HDD.
    What Tito asked about is whether the 6TB drive is formatted as GPT or MBR drive. In Windows disk management console, format is as GPT with NTFS file system. Then most likely the Acronis boot media will recognize the 6TB drive as a backup location. The 2nd thing you can do is to upgrade to the latest version of ATI. Currently the most recent version is ATI2017 NG. Or, simple make a Windows PE based Acronis boot media. You might have better luck with WINPE based boot media.
     
  5. jetjock

    jetjock MDL Senior Member

    Mar 6, 2010
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    I totally misread that. :eek: I thought he was asking about the boot disk. However, it got me to look and discover that the drive was exFAT. Some folks in the Acronis forum say to format in NTFS & keep the GPT option, so it looks like that is my fix. I'll hold off for a while to allow any new pointers from this group.

    I'm running TIH 2017 and using the standard boot disk with Universal Restore capabilities. Built the disk from the TIH generated ISO, as they still haven't fixed their problem with burning the disk directly from their Tools software! :mad:

    Thanks to all who have helped.

    jetjock :plane:
     
  6. jetjock

    jetjock MDL Senior Member

    Mar 6, 2010
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    Reformatted this morning but was not asked about GPT or MBR; only if I wanted NTFS or exFat. Chose NTFS and now drive shows GB NTFS. Must be OK as it still is shown as a 6TB drive and my Acronis boot disk now is able to read & restore files from it. :clap: Thanks again to all who helped.

    jetjock :plane: