After installing KB2919355 update pc cannot boot

Discussion in 'Windows 8' started by carmz, May 3, 2014.

  1. carmz

    carmz MDL Senior Member

    Nov 29, 2011
    285
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    10
    Hi, I need some help after i installed the update kb2919355 my pc cannot get into windows it will only stuck after the windows 8 logo and after that black screen...can you help me please how to get this back.


    Thank you in advance.
     
  2. hbhb

    hbhb MDL Expert

    Dec 15, 2010
    1,017
    263
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    are you able to boot into safe mode? if so, you can for now uninstall that update, or have access to system restore and go back.
    Go here for more help

    http://forums.mydigitallife.net/threads/54294-Computer-stuck-in-shut-down-after-KB2919355