AMD 8570M Freeze on Windows 11 and Windows 10 on my Samsung np740u3e-x01th

Discussion in 'Windows 11' started by darkodar, Apr 12, 2023.

  1. darkodar

    darkodar MDL Addicted

    Feb 12, 2013
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    I have laptop Samsung np740u3e-x01th with Intel HD 4000 + 8570M , every driver for graphic card 8570m freeze laptop on Windows 10 and 11 , on Windows 8.1 work great.
     
  2. shhnedo

    shhnedo MDL Expert

    Mar 20, 2011
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    That's very limited information, but on 8.1, where you claim it's ok, did you try running a benchmark or two to see if there's artifacts/freezes/whatever ?
    And, even though it might seem like a long shot, use Victoria or HD Tune or similar software to check if your disk is good or bad AND do a few passes of memtest86 or memtest86+(judging by the HD4000 iGPU, you're on a UEFI-capable platform, so do note what version of either memtests you're downloading - they both have Legacy BIOS and UEFI images.
     
  3. darkodar

    darkodar MDL Addicted

    Feb 12, 2013
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    SSD is new mSata Kingfast 512GB , on Windows 8.1 with driver 13.251.9001.1001 for AMD 8570M everything work fine , 8570M is 10 year old maybe Windows 10 and 11 not support this GPU?
     
  4. pm67310

    pm67310 MDL Guru

    Sep 6, 2011
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    check my signate for modded gpu driver ( install in legacy / csm / mbr if possible )
     
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  5. shhnedo

    shhnedo MDL Expert

    Mar 20, 2011
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    I've RMA'd plenty of new SSDs/HDDs and other types of components, because they were bad. "New" doesn't 100% mean "good".

    Currently, this gpu is indeed 10yo, but windows 10/11 run on far worse/older gpus with no real issues.

    So test first, assume stuff later.

    You can also follow the above advice from pm67310.
     
  6. acer-5100

    acer-5100 MDL Guru

    Dec 8, 2018
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    You must be really unlucky

    I was an early adopter of SSDs, and even the very first one I bought (spending an arm and a leg) is still alive and kicking after more than a decade.

    Until now the only dead SSD I touched was a cheap Kingston because a fw upgrade wend bad, not because DOA or worn out after years of usage.

    I even had some ultra-cheap Chinese ones, some were deadly slow (I mean slower than an HDD) but none dead.

    In the same timeframe I replaced the usual amount of dead/almost dead HDDs, I mean dozens if not hundreds.
     
  7. acer-5100

    acer-5100 MDL Guru

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    Any driver made for vista should work on W10 and even Win 11, you may face some glitches after 1607, but generally they are minor.

    I'm typing right now on a Turion x2 from the XP era, using the Driver made for vista/7 in 2009 using a ATI Xpress 1100 Vga.

    So, almost surely the VGA driver itself is not the problem.

    What, instead could be the problem is the dual VGA thing. Don't use generic ATI/AMD drivers use the ones published by Intel (or by your laptop maker) specifically for the purpose. Dont try to get the latest one, try to get the RIGHT one, no matter if published in 2009 or 2010

    P.S. you can find some Intel/ATI drivers in the microsoft catalog website, not sure if yours is among them
     
  8. shhnedo

    shhnedo MDL Expert

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    I mean I myself still have a samsung 650 120gb still working in an old fossil of mine back home but when you work at a service shop and people are constantly buying stuff, statistically speaking, you start noticing how new stuff isn't necessarily in good condition. It's mass production. Same as silicon lottery, there's no two SSDs that perform exactly the same, for example. Or no two SSDs that are both working properly(again, statistically speaking).

    This is why I always test and pay attention to component behavior(and overall machine behavior). If a pc boots slowly with an SSD, takes too long to pass POST and start actually booting windows, then there very well may be a problem with the storage drive it has. So on, so forth.
     
  9. acer-5100

    acer-5100 MDL Guru

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    Just shared my personal statistic, which is small, but not that small.

    Then, you're right, for sure newer doesn't mean more reliable, on the contrary newer flash are less reliable, but usually that's taken in account, and newer SSD have more spare cells to compensate

    That case is common especially with older SSD, connected for years in IDE mode.

    In that case they never faced a Trim operation in their life (what W10 calls optimization), usually a backup > secure erase > restore will fix the problem and the SSD will start speeding almost like when it was brand new.
     
  10. Carlos Detweiller

    Carlos Detweiller Emperor of Ice-Cream

    Dec 21, 2012
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    It depends on the flash type and how many states or "levels" per cell are stored. Most expensive and reliable is NOR flash, followed by NAND SLC, then MLC, TLC and QLC. Decreasing price, decreasing reliability and lifetime.

    Apart from lots of spare cells and overprovision, there are also mixed-type drives. For example, I have WDs with TLC (or "3D NAND") which have a certain amount of SLC cells acting as buffer to ease the burden on the normal TLC, as SLC can endure far more write-erase cycles. It works usually great, the moderately used ones are years old and still at 100%. Even the most heavily used on (in my work laptop) is still at 95%. The whole hubbub about NAND wearing out is overhyped, they usually last longer than the PC they came with.
     
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  11. darkodar

    darkodar MDL Addicted

    Feb 12, 2013
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    After freeze on windows 10 and 11 , i must go to safe mode and disable driver for 8570m to enter to windows or windows freeze on start.
     
  12. acer-5100

    acer-5100 MDL Guru

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    Sure, the point is that newer flash = more levels / smaller size, no matter the base tech you look at. TLC,SLC, QLC whatever.

    That's the theory (and for some time that was what really happened), but nowadays the "SLC" section of most drives is really a PSEUDO SLC section.

    Which means that the whole memory is non SLC, but a section is used differently with less dense/more redundant data (all in all is a different kind of overprovisioning, you use say 128GB of TLC to get 32GB of PSEUDOSLC).

    The point doesn't change the memory is less reliable than it's 10 years old counterpart, then the disk itself may be on par or even more reliable.
     
  13. WindowsGeek

    WindowsGeek MDL Expert

    Jun 30, 2015
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    Sound like a driver issue with older HW a computer that's 10 years old will struggle running windows 10-11
     
  14. acer-5100

    acer-5100 MDL Guru

    Dec 8, 2018
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    Please don't parrot pointless sentences based on wrong assumptions.

    The core OS resource requirementsaren't changed since the day Vista was released, the drivers if well written, are compatible with anything running on NT6/NT10 kernel, albeit may fail to use the latest novelties (newer directx, WSLg, RemoteFX and so on).

    So there is no "struggle", there are buggy drivers or working drivers, there are right drivers and wrong drivers

    Wrong drivers that may install even if not thought for a specific scenario, and OP's is the perfect example. Dual VGA setup are a corner case that was and is problematic since the day such configuration was introduced. Intel+AMD drivers != Intel/AMD drivers, the former combination lacks the bits to manage the switch properly.
     
  15. WindowsGeek

    WindowsGeek MDL Expert

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    If the laptop in question is ten years old that means samsung no longer supports it so if the only drivers they made for this machine is win7 and 8.1 if they dont work and give you conflicts and crashes your pretty much done you need newer laptop, is not about poorly writing drivres , samsung never design this machine to run 10 or 11.....is not pointless you just dont know what your talking about.
     
  16. acer-5100

    acer-5100 MDL Guru

    Dec 8, 2018
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    Yeah, yeah...

    I spent the last 42 years using/fixing/administering PCs w/o bothering to learn anything.

    Thanks god there are kids like you, that coming from nowhere, know everything about everything, and can teach me how the world works...:schmorch:
     
  17. endbase

    endbase MDL Guru

    Aug 12, 2012
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    Even kids need a chance to learn eventually ;)
     
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  18. acer-5100

    acer-5100 MDL Guru

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    Sure, everyone was kid and or/uneducated person at one point.

    The problem is that some take the chance to learn while some prefer to argue.
     
  19. MS_User

    MS_User MDL Guru

    Nov 30, 2014
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    dude if you know so much them solve the issue for the OP......all i see is a person criticizing and showing no real solution....42 years huh:rolleyes:
     
  20. darkodar

    darkodar MDL Addicted

    Feb 12, 2013
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    Last bios for this laptop
    np740u3e is
    BIOS Version P07ABW.065.140226.dg SMBIOS Version 2.7 February 2014 , laptop not have support for Windows 10 and later.