Another modem question

Discussion in 'Windows 7' started by Pasta88, Oct 10, 2010.

  1. Pasta88

    Pasta88 MDL Addicted

    Jun 17, 2009
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    #1 Pasta88, Oct 10, 2010
    Last edited: Oct 10, 2010
    I just put a modem into a brand new computer but it is not being recognized in device manager. Why would that be?

    thx

    PS... i tried clicking on phone and modem and it comes back saying it can't find one. But there is one in there cause i put it in.
     
  2. titian

    titian MDL Junior Member

    Sep 22, 2009
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    It may be identified as a PCI serial controller or something similar try to install the driver to that.

    Or you could try the add new hardware wizard select the modem from the list,then choose have disc and select your driver.
     
  3. Pasta88

    Pasta88 MDL Addicted

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    I look under every entry in device mgr and there is nothing there. Any other ideas? thx for helping.
     
  4. titian

    titian MDL Junior Member

    Sep 22, 2009
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    What type of modem is it?
    If it is a USR type Run the Add New Hardware Wizard, but select the mode to pick the modem from a list of devices and when you get to drivers, select Have Disk. Use the disk that came with it and load the drivers. Windows should pick up on it on the next reboot.

    Or it could just be U/S. Could you try it in another m/c.
     
  5. Pasta88

    Pasta88 MDL Addicted

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    Sorry but I don't understand your last line. Can you expound on it plz?

    thx
     
  6. titian

    titian MDL Junior Member

    Sep 22, 2009
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    Or it could be Unservicable. Could you try it in another machine.
     
  7. venu

    venu MDL Addicted

    Oct 16, 2009
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    If you tell us the brand and type, we can help locate the driver. Or have you already installed the driver?
     
  8. NICK@NUMBER11

    NICK@NUMBER11 MDL Expert

    Mar 23, 2010
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    If you are able to do a screen shot of your Device Manager this may help us see if shoing up without the drivers being installed, as it just maybe a driver issue, when you installed the card did u ensure that it was pressed correctly into its bay/slot?
    What is the modem brand and model number?
     
  9. Pasta88

    Pasta88 MDL Addicted

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    I have and it works correctly.
     
  10. urie

    urie Moderator
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    Have you checked IRQ setting is bios it could be in conflict with another device. Try changing them.
     
  11. Pasta88

    Pasta88 MDL Addicted

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    #11 Pasta88, Oct 12, 2010
    Last edited: Oct 13, 2010
    (OP)
    PCtel pct789t-c I believe this is the name.

    or

    us robotics usr789t-c

    It surely is one of them.
     
  12. Pasta88

    Pasta88 MDL Addicted

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    bump.....................
     
  13. urie

    urie Moderator
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    @ bruinator, did you check IRQ settings in bios and also if modem came with motherboard you may need to enable it in bios settings.
     
  14. Pasta88

    Pasta88 MDL Addicted

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    Yurie, There is no irq conflicks. Mobo didnt come with with it as I installed the one onto mobo.
     
  15. urie

    urie Moderator
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    Do you have another device you can try in the slot to check it is actually working ?
     
  16. Pasta88

    Pasta88 MDL Addicted

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    #18 Pasta88, Oct 13, 2010
    Last edited: Oct 13, 2010
    (OP)
    its a brand new computer which I am debating on bringing back so I cant keep on breaking out the slots where the pci devices fit into so I dont think so. They wont take it back.
     
  17. urie

    urie Moderator
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    I meant try another PCI device in the same slot also were other computers running windows 7 or xp.
     
  18. Pasta88

    Pasta88 MDL Addicted

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    ok the driver is us robotics usr789t-c can someone help me find the driver for this plz?

    thx