[Answered] strange kms activation (office disabled issue)

Discussion in 'Microsoft Office' started by hceeler, Jan 3, 2025.

  1. hceeler

    hceeler MDL Member

    Aug 21, 2008
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    I have Office 2024 on several devices and activated using the same way, on my laptop suddenly the office says it disabled (attached the exact message)
    this happen te same time my antivirus (ESET) was disable and defender was working it says found a threat, i'm not able to till what it found
    i try several tools to reactivate including Microsoft Toolkit , when they check the license and activation status they find it and find it's activated, yet still office say disabled
    WhatsApp Image 2025-01-02 at 20.18.30_20bc35bf.jpg
    also reactivating or rearming doesn't work
    it goes through the process and says it's successfully done but, office is not activated and disabled.
    any help on resolving this issue.
    WhatsApp Image 2025-01-02 at 19.25.17_947ee1cd.jpg
     
  2. Hasefroch

    Hasefroch MDL Addicted

    Dec 24, 2018
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    You can try MAS, search 'massgravel github' on google
     
  3. Tito

    Tito Admin / Adviser
    Staff Member

    Nov 30, 2009
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  4. hceeler

    hceeler MDL Member

    Aug 21, 2008
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    here's the info from the tool
    WhatsApp Image 2025-01-03 at 20.31.37_7b7c24b7.jpg
    WhatsApp Image 2025-01-03 at 20.31.37_a8dec75e.jpg
     
  5. Tito

    Tito Admin / Adviser
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    #6 Tito, Jan 3, 2025
    Last edited: Jan 3, 2025
  6. kaljukass

    kaljukass MDL Guru

    Nov 26, 2012
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    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. abbodi1406

    abbodi1406 MDL KB0000001

    Feb 19, 2011
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    All this because they still have not updated the Default keys in OfficeClickToRun.exe to the final rtm GVLKs for Office 2024 ProPlus/ProjectPro/VisioPro
     
  8. hceeler

    hceeler MDL Member

    Aug 21, 2008
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    Can i just use a tool to replace the license and activate it after?
    From @kaljukass link one of the ways were similar but i think ot requires an active MS 365 account (the key is within the billing menu),
    So maybe i can use @abbodi1406 kms tool or similar to replace or install a new key and activate it?
     
  9. abbodi1406

    abbodi1406 MDL KB0000001

    Feb 19, 2011
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    Yes, KMS_VL_ALL will install the RTM keys
     
  10. hceeler

    hceeler MDL Member

    Aug 21, 2008
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    thank you so much... will try that 1st

    1 last question, in my other computer i have also 2024 installed but using your script i see i have several licences including the 2021 one
    is there a way to remove all and just leave the ltsc one?

    Code:
    ============================================================
    ===                   Office Status                      ===
    ============================================================
    
    Name: Office 24, Office24ProPlus2024VL_KMS_Client_AE edition
    Description: Office 24, VOLUME_KMSCLIENT channel
    Activation ID: 8d368fc1-9470-4be2-8d66-90e836cbb051
    Extended PID: 03612-05024-000-000000-03-1033-26100.0000-2732024
    Product Key Channel: Volume:GVLK
    Partial Product Key: GCVGB
    License Status: Licensed
    Volume activation expiration: 249306 minute(s) (173 day(s))
    Configured Activation Type: All
    
    Key Management Service client information:
        Client Machine ID (CMID): 
        Registered KMS machine name: 
        KMS machine IP address: not available
        KMS machine extended PID: 03612-00206-559-786680-03-14346-14393.0000-2622022
        Activation interval: 120 minutes
        Renewal interval: 129600 minutes
        KMS host caching: Enabled
    
        Volume activation will expire 2025-06-26 01:54:12 PM
    ____________________________________________________________
    
    Name: Office 21, Office21Professional2021R_Grace edition
    Description: Office 21, RETAIL(Grace) channel
    Activation ID: ce5ffcaf-75da-4362-a9cb-00d2689918aa
    Extended PID: 03612-04677-000-000000-00-1033-26100.0000-0042025
    Product Key Channel: Retail
    Partial Product Key: DGRYH
    License Status: Initial grace period
    Time remaining: 7199 minute(s) (5 day(s))
    
        Initial grace period ends 2025-01-09 10:47:13 AM
    ____________________________________________________________
    
    Name: Office 24, Office24ProjectPro2024VL_KMS_Client_AE edition
    Description: Office 24, VOLUME_KMSCLIENT channel
    Activation ID: f510af75-8ab7-4426-a236-1bfb95c34ff8
    Extended PID: 03612-05019-000-000000-03-1033-26100.0000-2732024
    Product Key Channel: Volume:GVLK
    Partial Product Key: 76HF4
    License Status: Licensed
    Volume activation expiration: 249161 minute(s) (173 day(s))
    Configured Activation Type: All
    
    Key Management Service client information:
        Client Machine ID (CMID): b1f77c12-9cdc-412c-948f-8dcaf9f4681a
        Registered KMS machine name: 192.168.31.121:1688
        KMS machine IP address: not available
        KMS machine extended PID: 03612-00206-559-786680-03-14346-14393.0000-2622022
        Activation interval: 120 minutes
        Renewal interval: 129600 minutes
        KMS host caching: Enabled
    
        Volume activation will expire 2025-06-26 11:29:13 AM
    ____________________________________________________________
    
    Name: Office 24, Office24VisioPro2024VL_KMS_Client_AE edition
    Description: Office 24, VOLUME_KMSCLIENT channel
    Activation ID: fa187091-8246-47b1-964f-80a0b1e5d69a
    Extended PID: 03612-05036-000-000000-03-1033-26100.0000-2732024
    Product Key Channel: Volume:GVLK
    Partial Product Key: YY89G
    License Status: Licensed
    Volume activation expiration: 249161 minute(s) (173 day(s))
    Configured Activation Type: All
    
    Key Management Service client information:
        Client Machine ID (CMID): b1f77c12-9cdc-412c-948f-8dcaf9f4681a
        Registered KMS machine name: 192.168.31.121:1688
        KMS machine IP address: not available
        KMS machine extended PID: 03612-00206-559-786680-03-14346-14393.0000-2622022
        Activation interval: 120 minutes
        Renewal interval: 129600 minutes
        KMS host caching: Enabled
    
        Volume activation will expire 2025-06-26 11:29:14 AM
    ____________________________________________________________
    
    Name: Office 21, Office21ProPlus2021VL_KMS_Client_AE edition
    Description: Office 21, VOLUME_KMSCLIENT channel
    Activation ID: fbdb3e18-a8ef-4fb3-9183-dffd60bd0984
    Extended PID: 03612-04709-000-000000-03-1033-26100.0000-2732024
    Product Key Channel: Volume:GVLK
    Partial Product Key: 6F7TH
    License Status: Licensed
    Volume activation expiration: 250538 minute(s) (174 day(s))
    Configured Activation Type: All
    
    Key Management Service client information:
        Client Machine ID (CMID): b1f77c12-9cdc-412c-948f-8dcaf9f4681a
        Registered KMS machine name: 192.168.31.121:1688
        KMS machine IP address: not available
        KMS machine extended PID: 03612-00206-454-440074-03-14346-14393.0000-3502016
        Activation interval: 120 minutes
        Renewal interval: 129600 minutes
        KMS host caching: Enabled
    
        Volume activation will expire 2025-06-27 10:26:15 AM
    ____________________________________________________________
    
    
    Press Enter to exit:
     
  11. Dolmatov

    Dolmatov MDL Addicted

    Aug 16, 2017
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    If you find it difficult to understand the many scripts and similar solutions, then use Office Tool Plus. The program allows you to clear licenses, activation, and then install the necessary licenses and perform activation. For KMS activation, you will need to specify the address of your server (official or unofficial). Office itself will contact this server to check activation.
     
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  12. hceeler

    hceeler MDL Member

    Aug 21, 2008
    224
    43
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    thanks that worked too i removed all and left the ltsc one , very useful tool

    and thanks @abbodi1406 your tool also worked and spared me having to uninstall and install again