AOE3 not work on new system

Discussion in 'Gaming' started by senderj, Jul 4, 2011.

  1. senderj

    senderj MDL Novice

    Feb 18, 2011
    I've playing Age Of Empires 3 for a while and it works fine on my system. I recently build a new system and install AOE3 from scratch, but it crash with APPCRASH and the error log showed that the problem is with a file C:\Windows\SysWOW64\ntdll.dll. I reinstall again and applied the 1.14 patches, but still stopped by the same error. I provide the info below hoping that somebody can give my any idea how to resolve the problem.

    My new system: Windows 7 SP1 (moved from old system), Intel Core i7 2600K, ASRock Z68 Extreme4, Corsair 4GX2, Gigabyte GTX560Ti. All drivers are updated from official sites. The Windows 7 is from old system but updated by Windows auto-updates. After I finish building the new system, I move the hard disk from the old one, boot to save mode and install all the drivers of the new hardware, Scanned for Windows update again. Every thing works fine in the new system except AOE3.

    Here is the problem info:
    Crash message (pop-up when AOE3 stops):
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: age3.exe
    Application Version: 4.107.803.3366
    Application Timestamp: 49ef2fda
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7601.17514
    Fault Module Timestamp: 4ce7ba58
    Exception Code: c0000005
    Exception Offset: 0002e046
    OS Version: 6.1.7601.
    Locale ID: 3076
    Additional Information 1: b7d5
    Additional Information 2: b7d52c2e5860ea20297315ff90f99ea5
    Additional Information 3: f507
    Additional Information 4: f507b7974b4143f4b5cac82533508512

    Application log from Event Viewer:
    Faulting application name: age3.exe, version: 4.107.803.3366, time stamp: 0x49ef2fda
    Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
    Exception code: 0xc0000005
    Fault offset: 0x0002e046
    Faulting process id: 0x131c
    Faulting application start time: 0x01cc390a888a463c
    Faulting application path: C:\Program Files (x86)\Microsoft Games\Age of Empires III\age3.exe
    Faulting module path: C:\Windows\SysWOW64\ntdll.dll
    Report Id: c989dc7d-a4fd-11e0-a4ac-002522c3e76f