ASUS Notebook (K55N) turning off by itself during and after Windows 10 Install

Discussion in 'Windows 10' started by slackeritguy, Sep 5, 2015.

  1. slackeritguy

    slackeritguy MDL Member

    Jun 27, 2013
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    Long story short guys, so I was upgrading my ASUS Notebook to Windows 10 this morning, everything seemed to be going perfectly (I was performing a clean install), but all of the sudden for some reason, during at one point in the installation, my notebook turned off by itself, completely.

    It was after copying Windows files, while getting devices ready.

    After that, I booted it back up, and it kept going with the Windows installation, to the point where it got into the OOBE screen, changed all of my settings, and I was able to get into the Windows 10 desktop, but now, it keeps turning off by itself, even while browsing the UEFI BIOS, I haven't timed it yet, but it seems like these hard shutdowns are happening after a certain amount of time, at least it seems like it.

    My notebook was running Windows 8.1 Pro before this install disaster, and it was behaving like a champ, rock solid.

    What could be causing this? could really use your help guys.
     
  2. SOCRATE_MMXII

    SOCRATE_MMXII MDL Expert

    Jan 25, 2012
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    Format and do a clean install of Windows 8.1 Pro and see how it behaves. It would be very weird that a hardware piece began malfunctioning while installing Windows 10.
    You can also run some tests using Hiren's Boot CD.
     
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  3. Phoenix

    Phoenix MDL Expert

    May 30, 2014
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  4. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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  5. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    First try to revert back to the original OS and see the machine works correctly!

    And just curious: Had you updated the BIOS upfront or do any changes to it previously? If not, update the BIOS first to the latest version available!
     
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  6. Phoenix

    Phoenix MDL Expert

    May 30, 2014
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    I see, thanks for this. I guess the problem then were those early adopters were using drivers which were not 100% optimized for windows 10 so they got burned.

    If you see the 2nd link, one of the mods on NBR forums burned 3 screens in a row. First he thought it was a coincidence, then he tried another screen, burned, then another......burned....
     
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  7. Carol666

    Carol666 MDL Member

    Aug 12, 2015
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    ASUS Notebook (K55N) turning off by itself during and after Windows 10 Install

    That's good global warming comes to mind, Microsoft tries to help people save the energy
     
  8. odiebugs1

    odiebugs1 MDL Expert

    Jul 30, 2015
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    #8 odiebugs1, Sep 5, 2015
    Last edited: Sep 5, 2015
    Upgrading will reboot three times, and I have seen it reboot while on the install and the circle didn't finish, but had no problems.

    During a clean install, you also get a reboot during the device install. Shutdown is different, and we don't know how long you waited to see if it would restart.

    You should open TSK MGR, and keep it on top, see if the same process starts and shuts down your lap.

    Also turn off Hybrid start in windows. I mean Hybrid boot, and sleep, not start, LOL.

    Check all power settings, and see how long before display and laptop sleeps.
     
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  9. Belarathon

    Belarathon MDL Senior Member

    Nov 21, 2007
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    I have a K55a, and I had the same issue. W10 is installing a 3rd party touchpad driver that caused mine to bluescreen on lid close.
     
  10. slackeritguy

    slackeritguy MDL Member

    Jun 27, 2013
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    Thanks for all the replies guys.

    So just as an update on my situation, after all those hard shutdowns this morning I decided to remove the battery completely, perform a complete power cycle, grab a couple of compressed air cans and go to town on it, lots of dust was removed from the inside of the laptop, which was something I didn't expect actually.

    After all of that, I booted my laptop into a bootable USB I created with Hiren's Boot CD, and performed a single pass of Memtest86+, the laptop to my surprise wasn't shutting down as before, in fact, it completed the pass without any problems (lasted about ~35min), after that I decided to boot normally into Windows 10, and still, no shutdowns whatsoever.

    So what I decided to do was leave my laptop powered on from around ~11am, until right now ~10pm local, and still, my laptop is up and running perfectly.

    I still don't know what was causing all of this, maybe overheating due to dust build up? maybe my laptop was running above normal operating temperatures for a while now and I hadn't noticed it until now, and the Windows 10 installation really stressed it out and couldn't handle the workload.

    Glad the laptop seems to be working fine now, thanks for all the replies fellas!
     
  11. odiebugs1

    odiebugs1 MDL Expert

    Jul 30, 2015
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    If you did nothing but clean it and now no s/d, then it was probably heat, and there's several OS programs working hard after install which would spike CPU depending on how powerful it is.

    Glad it seems ok.
     
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  12. slackeritguy

    slackeritguy MDL Member

    Jun 27, 2013
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    Thanks mate.
     
  13. odiebugs1

    odiebugs1 MDL Expert

    Jul 30, 2015
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    You're very welcome, and thanks for the reply, appreciated.
     
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