Asus Zenbook UX31 Crashes

Discussion in 'Windows 10' started by jesusmgtz, May 22, 2015.

  1. jesusmgtz

    jesusmgtz MDL Novice

    Oct 26, 2008
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    Hello.

    I've got the same problem with Windows 8/8.1 with the last release of Windows 10 (100122), it freezes or shutsdown ramdomly. My guess is an issue with the video, because some times appears some squares or a green line in the left side of the screen.

    It works perfect with Windows 7.

    I've tried everything in the BIOS, but no luck.

    Any ideas?

    Thanks!


    PD
    Zeenbook its a Intel Core i5 (2nd Gen) with integrated Intel Graphics HD 2000 with 4 GB ram and 128GB SSD.
     
  2. PaulDesmond

    PaulDesmond MDL Magnet

    Aug 6, 2009
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    all these occasional problems with a handful of quite new hardware can only be related to drivers which are not ready to go in a beta OS
     
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  3. Dufhz

    Dufhz MDL Junior Member

    Aug 6, 2009
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    Check event viewer and harddrive sentinel ssd security config.
     
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  4. Hadron-Curious

    Hadron-Curious MDL Guru

    Jul 4, 2014
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    #4 Hadron-Curious, May 24, 2015
    Last edited: May 24, 2015
    There is a lot of things that can cause such issue in a system. To find solution you must address it from a best practical ways:


    1) Check your system memory(RAM) for errors by doing a memtest.

    2) Update the system BIOS to the latest version release.

    3) Check your SSD if there is any error by doing a disk check.

    4) Try to use a different ISO image from a trusted site and use the right image burner or USB creator.

    5) Download the chipset driver and install it first before installing all other necessary drivers.

    However, it is likely a problem emanating from your system memory, SSD or BIOS needing update.
     
  5. jesusmgtz

    jesusmgtz MDL Novice

    Oct 26, 2008
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    :worthy: Thanks for your repplies, Problem fixed :clap: . I've installed Intel HD Video Driver for Windows 7 and now it works without problems! :cool: