battery problem?

Discussion in 'PC Hardware' started by fantany, Mar 30, 2013.

  1. fantany

    fantany MDL Novice

    Mar 30, 2013
    Hey guys and gals, I've had my laptop for about 5-6 weeks. Its a DELL XPS L701x and I

    have never replaced the battery,such as or . The past 3 weeks or so the battery can only charge when the

    computer is off or in a low power state. If its on and plugged in it will still lose its

    charge unless its already at 100%. On a full charge without being plugged in it only holds its

    charge for about 1 hour on "power saver". This makes it extremely hard to use it as

    a portable device so i'm trying to find a way to troubleshoot the problem without having to

    buy a new battery or laptop. Unfortunately I need it for the next few months in some of my

    classes so its kind of urgent.Thanks for your help!
  2. EFA11

    EFA11 Avatar Guru

    Oct 7, 2010
    if you have only had the computer for 5 to 6 weeks, I would get in touch with DELL and have a replacement sent.

    Or the batteries range from around $45 to $120 to buy new.