battery problem?

Discussion in 'PC Hardware' started by fantany, Mar 30, 2013.

  1. fantany

    fantany MDL Novice

    Mar 30, 2013
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    Hey guys and gals, I've had my laptop for about 5-6 weeks. Its a DELL XPS L701x and I


    have never replaced the battery,such as okbatteria.com/dell-xps-l701x.html or pcbatteria.com/dell-xps-l701x.html . The past 3 weeks or so the battery can only charge when the


    computer is off or in a low power state. If its on and plugged in it will still lose its


    charge unless its already at 100%. On a full charge without being plugged in it only holds its


    charge for about 1 hour on "power saver". This makes it extremely hard to use it as


    a portable device so i'm trying to find a way to troubleshoot the problem without having to


    buy a new battery or laptop. Unfortunately I need it for the next few months in some of my


    classes so its kind of urgent.Thanks for your help!
     
  2. fkar

    fkar MDL Recognized Advisor

    Nov 3, 2012
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  3. EFA11

    EFA11 Avatar Guru

    Oct 7, 2010
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    if you have only had the computer for 5 to 6 weeks, I would get in touch with DELL and have a replacement sent.

    Or the batteries range from around $45 to $120 to buy new.