hello, i need your help the service tag is : CTKKV3J-595B i have a security in the bios i download the utility to generate de password, and i can have this pass : wktz4gfw but, it's not working i have an azerty, and i do this code in qwerty, but nothing i misstake something ? Pleased, HELP i'm french, excuse me for my english
thanks a lot,,,,,, i think i have a problem with the keyboard, but i convert the pass in azerty, but nothing....
Hello, i tried in azerty, qwerty, with crtl and alt, all over,,,,,, nothing i think it it's a new bios, and the utility cand do nothing