Bluetooth stopped working and just disappeared.

Discussion in 'Windows 10' started by JonL23, Dec 22, 2018.

  1. JonL23

    JonL23 MDL Novice

    Jan 18, 2016
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  2. MELERIX

    MELERIX MDL Expert

    Nov 7, 2011
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    maybe the BT card is defective ? try remove it and put it agan in the slot.
     
  3. JonL23

    JonL23 MDL Novice

    Jan 18, 2016
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    #3 JonL23, Dec 22, 2018
    Last edited: Dec 22, 2018
    (OP)
    My PC just likes to mess with my head it think. I booted in BIOS to see if their was any BT settings found nothing rebooted and bam BT is working. I don't understand i rebooted like 5 times today and now it works. lol
     
  4. MS_User

    MS_User MDL Guru

    Nov 30, 2014
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    and u had us thinking u actually had a real problem ;)
     
  5. MELERIX

    MELERIX MDL Expert

    Nov 7, 2011
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    then maybe is a BIOS bug, try to update your mainboard BIOS.
     
  6. Doppa

    Doppa MDL Novice

    Apr 9, 2015
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    I know this thread is a bit old but this is almost identical to my problem. I have an HP Pavilion g6 laptop which I upgraded from Win 7 to 10 but rarely used as I preferred my Dell Win 7 laptop. I hadn't even noticed that bluetooth had disappeared on the HP until after the last 1909 update and I needed to use it. Like the OP I have no mention of bluetooth in the device manager, no tab in notification bar, no on/off in settings and the troubleshooter says the device has no bluetooth. Well it did have, but where's it gone?

    I was hoping that some kind person on here would be able to tell me what's happened and/or how I can fix it please?
     
  7. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    May the users should keep in mind that in most Laptops the Bluetooth is part of the WiFi Card, which is a Mini PCI Card in its own socket. By older machines or those used in high humidity the contact-feets maybe get oxidized a bit and need to be cleaned, which id one using a soft pencil rubber and alcohol. so, take out that WiFi Mini PCI Card and clean the contact feet. Be careful with the 2 very small Antenna Connectors, they're not so easy to replace in case they're broke!
     
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  8. Doppa

    Doppa MDL Novice

    Apr 9, 2015
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    Thanks but I'm not confident enough to delve inside the laptop. I vaguely remember it disappeared before but I don't know what I did to get it back.
     
  9. bfoos

    bfoos MDL Guide Dog

    Jun 15, 2008
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    You don't have to take your laptop apart. The WiFi card is most likely under the service panel on the bottom of the laptop.
     
  10. Doppa

    Doppa MDL Novice

    Apr 9, 2015
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    Thanks for your advice. I may have a look if I'm feeling brave.
     
  11. endbase

    endbase MDL Guru

    Aug 12, 2012
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    I had on my mother board a lost bluetooth after inspection it came loose tightend the screws and it was fixed
     
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  12. Doppa

    Doppa MDL Novice

    Apr 9, 2015
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    I was thinking about using a spare bluetooth dongle instead. I'm still convinced it's a Windows update problem though. I can't say when it happened though because I haven't used it much until recently.
     
  13. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    Had you also tried the use of the Key Combi to start Bluetooth manually?

    On my Acer Laptop, I've to use the Fn Key, located on the lower part beside the left Ctrl key and the F3 Key (which has the WiFi sign) together for about 3-5sec! Different Brand could have a different F-Key, Acer is F3!

    But most of the time I'd to repair such Bluetooth problems, it was just because of slightly oxidize of the connector feet of the WiFi Adaptor! Never had a 'burned' WiFi Combi Card!! Just a simple Pencil Rubber is the best to clean up those connector feet! The same applies to clean u-p the connector feet of Memory Modules too!
     
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