Build 10240 upgrade problem ?

Discussion in 'Windows 10' started by Puffingmad, Jul 20, 2015.

  1. Puffingmad

    Puffingmad MDL Addicted

    Aug 19, 2012
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    #1 Puffingmad, Jul 20, 2015
    Last edited: Jul 21, 2015
    I have two pcs running build 10162 have downloaded build 10240 through windows update on both pcs

    update installs then on first reboot after Keyboard layout selection it blue screens with recovery options or shut down pc

    after restart it i get this error

    The installation failed during the SAFE OS phase with an error during BOOT operation
    0xC1900101-0x20017

    I have also tried to update from the 10240 ISO same problem

    Uninstalled AVAST still the same problem

    Any Help greatly appreciated

    Thanks

    I have searched the error but have been unable to solve it o_O
     
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  2. Dre009

    Dre009 MDL Addicted

    Oct 26, 2009
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    Your PC are they desktop computers?

    Are they connected to a domain?

    Also try loading back the BIOS default settings and try to use the ISO once more and see what happens
     
  3. luke

    luke MDL Senior Member

    Jun 22, 2007
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    Try downloading the ISO again sound corrupted.
     
  4. Gomezie

    Gomezie MDL Novice

    Aug 9, 2008
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    Do you have secure boot enabled?
     
  5. mas75

    mas75 MDL Novice

    Apr 5, 2015
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    I am having similar problems, i tried disabling secure boot but same error. It seems this problem began with build 10140. People on another forum saying "...
    June 2015 Intel CPU microcode update for Windows (KB3064209) is the cause of this issue. KB3064209 is optional windows update to Windows 7 SP1, 8.1 etc but in Windows 10 it's integrated to installation files since build 10158. "
     
  6. SpeedDream

    SpeedDream MDL Addicted

    Feb 20, 2012
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    what processor edition, intel haswell processor works well here

     
  7. mas75

    mas75 MDL Novice

    Apr 5, 2015
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    I have Gigabyte Brix GB-BXi3-4010, 4th generation Intel® Core™ i3-4010U 1.7GHz
     
  8. lobo11

    lobo11 TOMAHAWK CHOP

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  9. mas75

    mas75 MDL Novice

    Apr 5, 2015
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    Thanks for the above link but it is for error code 0xC1900101-0x4001. Also i tried installing in a clean hard drive but same error.
     
  10. akronsousa

    akronsousa MDL Novice

    Jul 15, 2015
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    Guys, I've spent a few days since the 10240 came out trying to upgrade my laptop with the same result, Initially I tough was a corrupted ISO or ESD, the BIOS was the problem.

    Disable Safe Boot, put UEFI to LEGACY, and disable Execution Prevention.

    After that the upgrade went well.

    You can re-enable afterwards.

    Cheers
     
  11. mas75

    mas75 MDL Novice

    Apr 5, 2015
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    I am not able to find the disable Execution Prevention option from bios???
     
  12. Puffingmad

    Puffingmad MDL Addicted

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    #12 Puffingmad, Jul 21, 2015
    Last edited: Jul 21, 2015
    (OP)
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  13. genenioo

    genenioo MDL Addicted

    Oct 9, 2007
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    If you install with the BIOS set to legacy it won't boot if you reset the BIOS back to UEFI. This is a real concern because I understand that Microsoft is making UEFI mandatory for new systems with Windows 10. Maybe things will work with the new BIOS's and yours didn't because it originally came with 8 or 8.1. I would assume that your system came with win 8 or 8.1 since almost all those systems had a choice to switch back to the legacy BIOS. Is that correct?
     
  14. Orbiting234

    Orbiting234 MDL Member

    Jul 20, 2008
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    I've been stuck with that 0xC1900101-0x20017 error on one of my Intel Pentium Anniversary Edition G3258 systems. Looking around online I see that I'm not alone with this problem. :(
     
  15. MS_User

    MS_User MDL Guru

    Nov 30, 2014
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    back up your drivers and any other file or documents.....try a clean install.
     
  16. Orbiting234

    Orbiting234 MDL Member

    Jul 20, 2008
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    The problem is inherent to some of the windows system files themselves. Clean installs will never correct this error.
     
  17. Puffingmad

    Puffingmad MDL Addicted

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    Would try a clean install but i need to know its going to upgrade from 8.1 to 10 when use my retail key

    Dont want to loose the working Build 10162 that's on it now
     
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  18. mas75

    mas75 MDL Novice

    Apr 5, 2015
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    How did you manage to get build 10162 running?
     
  19. MS_User

    MS_User MDL Guru

    Nov 30, 2014
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    it could also be a corrupted media....have u d\l another fresh copy?