cannot access external usb drive

Discussion in 'PC Hardware' started by potjevleesch, Jan 13, 2019.

  1. potjevleesch

    potjevleesch MDL Addicted

    Aug 7, 2010
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    My main rig runs windows 10, a usb hdd is permanently connected to it and worked fine till yesterday (backup and movies storage), I could not access it without any warning with a message I'd have to format it because it is new, it looks empty although it's loaded with lots of movies and files.
    My question: how can I retrieve access to its content again without formatting as requested ?
    thank you
    Annotation 2019-01-13 101124.jpg
     
  2. nodnar

    nodnar MDL Expert

    Oct 15, 2011
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    i would suggest booting into a better operating system like linux and see if it still looks empty, and make a backup for that disk.
    no use believing w10, which is totally unreliable.
     
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  3. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
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    Either the external housing (USB port / board) has fried, in which case removing from the housing and connect it internally in PC

    Or the partition has become RAW (Check in disk management), in which case you need to run a recovery program on it to get your data back (All still there), or if you don't care about the files, delete the partition and create a new one in disk management
     
  4. nodnar

    nodnar MDL Expert

    Oct 15, 2011
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    hm. the os still sees it as e-drive. i think it would be less hassle to simply boot into linux, i bet the files will still be there.
     
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  5. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
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    Not if the partition is corrupted to RAW....
     
  6. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    right clic on this PC then choose manage and then Disk Management to see the partition on USB drive if it is in raw as said MrMagic then it is dead
     
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  7. potjevleesch

    potjevleesch MDL Addicted

    Aug 7, 2010
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    I confirm it says it says it's raw,
     
  8. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
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    Run something like EaseUS partition recovery wizard on it, make sure you have enough space on another drive for it to recover the files to

    Or if the files are not important, delete partition and create new to fix it
     
  9. potjevleesch

    potjevleesch MDL Addicted

    Aug 7, 2010
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    Running a recovery tool such as Easus seems to be the safest way to go, thank you
     
  10. potjevleesch

    potjevleesch MDL Addicted

    Aug 7, 2010
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    the good old chkdsk /r /f did it after having ran for 3 plain hours, it restored to plain ntfs, thank you for your concern, case closed.