I have gone into the control panel and tried changing the screen brightness but nothing seems to work. I am the system administer so I should be able to set all changes. Hope you can give me some direction.
on laptop, you should have Fn key (mostly blue) which operates the F1 > F12 keys having blue symbols additional. Try this first
What was needed was to download the drivers from ASUS support again, as somewhere as Win8 was instaled over Win7 some drivers were removed.