Can't connect to the sync service

Discussion in 'Windows 10' started by ashmicro, Dec 31, 2018.

  1. ashmicro

    ashmicro MDL Junior Member

    Mar 2, 2012
    93
    8
    0
    Dear Friends

    As per the thread title

    Background: I made a minor change in BIOS, to add an asset tag. All good. Upon reboot, Windows thinks I've had a hardware change! I have been through the activation troubleshooter, to no avail. 0xC004C003

    I have a valid digital licence, linked to my Microsoft account, as I upgraded from Windows 7 Ultimate x64.

    I've tracked the issue down to the sync service: it looks to me like Windows can't "talk" to my Microsoft account to see the digital licence.

    The microsoftaccounts.diagcab troubleshooter identifies the issue, but can't fix it.

    If anyone knows what to do, I'd be very grateful!

    Thanks.
     
  2. ashmicro

    ashmicro MDL Junior Member

    Mar 2, 2012
    93
    8
    0
    Thanks coleoptere, been through all that already, to no avail, sadly.
     
  3. ashmicro

    ashmicro MDL Junior Member

    Mar 2, 2012
    93
    8
    0
    I just used KMS_VL_ALL in the end, I don't have time for this nonsense.

    I was on with three different Microsoft Support Agents. Useless. None would address the actual issue, one idiot told me that the slmgr /rearm command would permanently activate my machine!

    Another gave me a generic product key, and the third just wished me a Happy New Year.

    Cheers all. And as Microsoft Support might say, Happy New Year!
     
  4. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
    3,311
    1,938
    120
    try a complete fresh reinstallation of w10 and use s1ave77 tool to get a digital licence then link to you m$ account it should work and happy new year :)