I have a problem with outlook 2007 not letting me view attachments (jpgs) which have Chinese characters in them. I have installed office 2007 on loads of pc's and laptops (win XP Pro) but on a particular pc (brand new out of box) it will not let me view email attachments which are entitled with Chinese text. I have several identical pc's set up exactly the same way which prompted me to download the Chinese language pack (or something similar) to be able to view said attachments. Once this was done they viewed the attachments fine. However the problem pc does not prompt me to download and just will not display the attachment either when trying to open on in preview. I have looked on the Microsoft office site but the language packs available for download seem to be chargeable. Has anybody got any ideas of why this is happening?