Code Purple is a problem exclusive to HP's, the easiest solution is to avoid them. However, it's already too late for you as it was for me. Basically it's an attempt to force you to pay them to service or upgrade your PC, or if you didn't learn the first time, buy another. Here is the most concise answer I found, tried to translate into plain english. ***PLAIN ENGLISH QUICK AND EASY FIX FOR ALL SYSTEMS**** ***Windows 7 code purple or Windows Vista code purple*** With the code purple error on the screen, press shift+f10 (the shift key and the F10 key (at the top of the keyboard) at the same time) to open a little screen called a command prompt. (So, you get a little black screen with white text that says something about your Windows verison first and a little ways down you'll see "C:\>". It's all ready for you to start typing.) Type the following line, just as you see it here... notepad C:\hp\bin\checkdmi\checkdmi.cmd so it will look like this C:\>notepad C:\hp\bin\checkdmi\checkdmi.cmd Press Enter. You will see the text for the file listed in a window using a simple text editor. Go to the beginning of the text. Press enter to make a space. Type this... goto cleanup So, whatever comes after, the first line looks like this... goto cleanup Save the file and exit notepad and restart your PC. You are good to go. Please repost like crazy.