com surrogate problem caused by ffmpeg

Discussion in 'Application Software' started by yourheadasplode, Feb 17, 2009.

  1. yourheadasplode

    yourheadasplode MDL Novice

    Feb 17, 2009
    6
    0
    0
    I keep getting this error report: com surrogate has stopped working
    It then tells me that the problem is caused by ffmpeg. I'm not sure where this program came from, but I suspect it was when I downloaded a program called Tunebite to convert M4p files to Mp3; at least, the problem developed immediately thereafter. I've uninstalled tunebite, but have no earthly idea how to uninstall ffmpeg, or even if I should (maybe it came from somewhere else and only started causing problems recently). I've seen recommendations to update it, but I can't even find that...If you haven't guessed, I'm fairly low-level at computing, so simple steps would be appreciated. Thanks.