Computer Froze, I restarted and now my computer is not working properly

Discussion in 'Windows 8' started by demodash, Dec 5, 2013.

  1. demodash

    demodash MDL Novice

    Apr 18, 2011
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    My computer froze, ok fine, it happens, quite often on 8.1, never on 8.

    I restarted.

    Now my %appdata% folder is inaccessible, can't be detected by windows.
    Apps that start on login no longer autostart.
    My start menu and all entries are gone.

    I tried system restore, didn't work.
    I can't use a windows ISO from online, because I am Dell OEM activated.
    Apps that needed access to %appdata% no longer work.
    I really need to find a solution to this problem that does not involve sending my computer to Dell for repair, mainly because I have 1.5 BTC and other crypto currencies, I seriously can't lose.
     
  2. hbhb

    hbhb MDL Expert

    Dec 15, 2010
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    check event viewer and look for what is causing the problem. You can also run in Admin mode sfc /scannow
    that will be a good start to troubleshooting your problem. You can also check device manager for any clues, and make sure your graphic card is up to date and that your network card is ok too
    come back for more tips
     
  3. demodash

    demodash MDL Novice

    Apr 18, 2011
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    there are no critical issues besides the restart after system hangs. device manager is normal, graphics card has no issue, network card has no issues. in fact, i'm using the affected computer to post here.

    i can't access safe mode, i cant do recovery, i cant refresh.
     
  4. eydee

    eydee Guest

    It must be simple file system corruption. Maybe recoverable, maybe not.

    Run "chkdsk c: /f /r" in the command prompt.
     
  5. demodash

    demodash MDL Novice

    Apr 18, 2011
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    that didn't fix anything, unfortunately.
     
  6. hbhb

    hbhb MDL Expert

    Dec 15, 2010
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    can you boot off windows 8.1 media? usb or dvd
     
  7. demodash

    demodash MDL Novice

    Apr 18, 2011
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    i cant, as i stated previously, OEM activated, can only use OEM media, which is not available to end-users.
     
  8. hbhb

    hbhb MDL Expert

    Dec 15, 2010
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    sorry dude, i dont have an oem but did you try, am just curious.
     
  9. demodash

    demodash MDL Novice

    Apr 18, 2011
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    i would lose activation if i did, also i don't have any media i can use, besides an SD card, and my bios doesnt support boot from SD
     
  10. hbhb

    hbhb MDL Expert

    Dec 15, 2010
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    to repair your window, you wont lose activation for sure. But not having a media is another problem. Hold on let me get you an online repair cmd
     
  11. demodash

    demodash MDL Novice

    Apr 18, 2011
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    i'll try that, will report back if it works.
     
  12. demodash

    demodash MDL Novice

    Apr 18, 2011
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    all of my profiles documents and temp data are here, but not the appdata folder, there is only the one profile, which i am currently on.
     
  13. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
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    Ok, you know best o_O
     
  14. demodash

    demodash MDL Novice

    Apr 18, 2011
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    #17 demodash, Dec 5, 2013
    Last edited: Dec 5, 2013
    (OP)
    pc settings doesnt work, so i cant refresh, or make a new user

    augh, i cant believe nothing is working. if i have to do a factory restore by sending my computer to dell, im going to love over $1000 dollars in BTC
     
  15. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
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    Go to Metro UI settings > Update and Recovery > Recovery > Refresh my PC without Affecting my files
     
  16. hbhb

    hbhb MDL Expert

    Dec 15, 2010
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    need to get hold of a windows media my friend
     
  17. demodash

    demodash MDL Novice

    Apr 18, 2011
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    cant get to anything from the start menu / metro ui... i've repeated this many times...