Delegating the Support of computers

Discussion in 'Windows Server' started by adel87, Jan 29, 2014.

  1. adel87

    adel87 MDL Novice

    Jan 12, 2014
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    hi every one I'm new in windows server 2008 I have read that i can delegate the support of computers with Restricted Groups policies to the help desk
    Please I want to know if i add help desk to groupe administrator ,the help desk can log in my active Directory
    Thank you
     
  2. cocachris89

    cocachris89 MDL Senior Member

    Mar 1, 2013
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    You should be able to add the Helpdesk group to the Remote Desktop Users group, that should give them access to your AD via RDP
     
  3. adel87

    adel87 MDL Novice

    Jan 12, 2014
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    hi thank you for your answer but please I give them an access to my AD what will the right of the Help desk group (Can IT for exemple change the password)
    Thank you
     
  4. cocachris89

    cocachris89 MDL Senior Member

    Mar 1, 2013
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    It all depends on what you would like them to have/not have access to. But yes, the Helpdesk group can usually change passwords, create new users and groups etc.