Dell Inspiron 15R

Discussion in 'BIOS Mods' started by momgone, Jun 6, 2013.

  1. momgone

    momgone MDL Novice

    Jun 6, 2013
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    Hi, I have no idea what I am doing, but this is my last hope. My son's laptop is stuck on a black screen that says: Service Tag : HVZRMT1 then Enter System Password then Please type in the system or administrator password and press <Enter>. Pressing F8, F2 or F12 does nothing. I have tried several options you suggest with no luck. My virus protection people say it is a motherboard lockout and it is a hardware not a software issue. Dell says it is a software issue (not covered) not a hardware issue (covered) and wants between $130 and $240 dollars to look at it. Any one have any ideas?
     
  2. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
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