Dell Inspiron N5010 laptop graphic issue

Discussion in 'PC Hardware' started by uth88, May 1, 2014.

  1. uth88

    uth88 MDL Novice

    Apr 12, 2014
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    I have a Dell Inspiron N5010 laptop which has ATI Mobility Radeon HD 5470 dedicated graphic card. I faced 2 problems with it. First 1 is while installing the driver for the graphic card, Catalyst Install Manager fails to install and whole driver package installation fails. Second 1 is while running a program called Guiminer (I want to use it for Bitcoin mining), it says OpenCL.dll device is not found. How can I solve these 2 problems?
     
  2. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    Where did you pick the drivers and which system are you running ? Is your system stable ?
     
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  3. uth88

    uth88 MDL Novice

    Apr 12, 2014
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    I have a driver installation disc supplied with the laptop. I also tried downloading the latest driver from AMD website. But it didn't worked. My system is running Windows 7 Professional SP1 x64. The system is fully stable. It's not showing any problems at all. Checked Devices Manager and found graphic driver installed properly. But Program and Features in Control Panel not showing the driver installed in the list.
     
  4. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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  5. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
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  6. uth88

    uth88 MDL Novice

    Apr 12, 2014
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    Tried everything. Downloaded the driver from dell website, downloaded the latest catalyst driver from AMD website, even re-installed Windows. Still got no solution.
     
  7. dinksma

    dinksma MDL Novice

    Jan 21, 2010
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    Dell says n5010 model is not compatible with windows 8 and 8.1.All drivers are available but the ATI graphics or intel graphics that gets installed automatically from windows 8 gives BSOD problem(for 8.1 there is no ATI graphics driver at all) .Every now and then you get blue screen due to ATI/intel graphics and laptop restarts.There is no suitable ATI graphics driver for windows 8.I tried both 8 and 8.1 but same Blue screen problem and system restarts.i searched all over net but no solution.

    Finally i installed windows 7 professional with n5010 ATI graphics driver.i simply upgraded to windows 8 professional instead of clean installation keeping all files and settings intact.once windows 8 started to open i got error telling that ATI catalyst manager is not compatible.i simply choose dont show this message again.now no blue screen issues.its working great.i downloaded the replacement Bluetooth driver from net and its working like anything.No blue screen issues.
     
  8. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
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    Its the video chipset starting to come lose from mainboard. Clean heatsink and u might have to reflow board. Careful it warps
     
  9. tech26873

    tech26873 MDL Novice

    Oct 18, 2017
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    Hi,
    I am also using Dell Inspiron laptop but a model is different .i have faced this problem a few months back.
    Thank you.
     
  10. MS_User

    MS_User MDL Guru

    Nov 30, 2014
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    sounds like your dell HW is not win10 compatible....u mite have to move on and get newer box.
     
  11. tech26873

    tech26873 MDL Novice

    Oct 18, 2017
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    Hi User
    Hardware is totally clear on my laptop so I have the audio software issue.
    thank you for the given the reply
     
  12. MS_User

    MS_User MDL Guru

    Nov 30, 2014
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    i dont understand isnt your issue related to your radeon video driver
     
  13. tech26873

    tech26873 MDL Novice

    Oct 18, 2017
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    Hi,
    I have got a graphic drivers problem in HP Envy laptop. I have also asked some of the persons they also said that they didn't give an answer. Actually, I have got a problem when I was playing games on my laptop suddenly video struck. I am not able to control it .what should I do?
     
  14. tech26873

    tech26873 MDL Novice

    Oct 18, 2017
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    HI,
    now yet I didn't get an answer please tell immediately
    Thank you.
     
  15. Joe C

    Joe C MDL Guru

    Jan 12, 2012
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    You'll get better help by starting a new thread, include the operating system, full model and serial number of your laptop
     
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  16. tech26873

    tech26873 MDL Novice

    Oct 18, 2017
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    HI Joe C
    Thank you for giving a good suggestion to me but I want an answer from in this site.
    Thank you.
     
  17. macnavarra

    macnavarra MDL Junior Member

    Nov 13, 2017
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    Try to install these driver: AMD-Catalyst-Omega-14.12-Win8.1-64bit it should be well suited for you´re GPU.