Dell vostro (pp7L)laptop

Discussion in 'PC Hardware' started by msduan, Jul 3, 2013.

  1. msduan

    msduan MDL Novice

    Jun 12, 2013
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    Hi, I need some help my laptop Dell audio is not working when i am going to use my headset,but if i will remove the headset it has a sound...can you please help me how to fix this.


    Thank you.
     
  2. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
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    1,486
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    youre trying to keep audio on laptop working at same time the headphones ?

    or

    your headset is not working audio ?
    right click the speaker.. go to playback devices. look at whats enabled and preferred.
     
  3. msduan

    msduan MDL Novice

    Jun 12, 2013
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    yes, my headset audio is not working...i can see the icon of my headset under manage sound in control pannel but when i am going to configure,the button configure is grayed out.and also i can see the bar moving but i could not hear anything.
     
  4. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
    5,431
    1,486
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    have u installed the proper driver from dell for the proper model.. not pp7L rather vostro #### (all numbers usually)

    also the jack might be defective.. try carefully wiggling it with a toothpick inside the jack to turn off the jack and let the speakers take over... or disassemble it and look at the part numbers on the audio jack and search for one.. if its broken