Dell XPS M1530 Ricoh memory stick controller problem

Discussion in 'Windows 7' started by TrustMe, Jan 27, 2014.

  1. TrustMe

    TrustMe MDL Member

    May 2, 2013
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    I am hoping someone here can help. I upgraded my Dell XPS M1530 laptop from Windows Vista Home Premium to Windows 7 Home Premium. The problem I am having is the Ricoh Memory Stick Controller. When I plug in a USB flash drive larger than 16GB or my WD My Passport 500GB portable hard drive, Windows can not recognize it. I have tried installing the Vista driver from Dell's website (Ricoh R5C833, v3.54.06, A01) it seem to install just fine and there is no problem in Device Manager but it just doesn't seem to work.
    So far I've tried installing Windows 7 32bit, windows 7 64bit, Ricoh R5C833 driver that was written for Windows 7 but for different model laptops, and even tried installing the Dell driver in compatibly mode. In compatibly mode I've tried Vista SP2, Vista SP1, Vista, and even XP SP3, and XP SP 2. So far nothing worked. I also tried letting Windows look for a driver on the internet but it can not find one. I have Googled the problem and other people are having the same issue but no one has found a solution. Any suggestions would be greatly appreciated.
     
  2. TrustMe

    TrustMe MDL Member

    May 2, 2013
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    First I would like to thankyou for your reply. I did a clean install of Windows 7 so there was no driversinstalled, then I created a restore point before I began. I downloaded thefirst driver you posted and unzipped it with 7zip. I installed the drivermanually, just like you said, but unfortunately it did not work. I than did asystem restore to before I installed the first driver. Then I tried the seconddriver you posted but that did not work either. I am at a loss at this point.
     
  3. windsman

    windsman MDL Expert

    Jan 11, 2010
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    So, i think you 'll have to update the firmware of this memory stick controller for proper working on windows 7, i've a old dell dimension 9200 with a card reader, and i must upgrade the firmware for capabilities.

    But, i don't know if a new firmware is avaible for the ricoh, first reinstall the driver you've used before, go to device manager, right clic on your ricoh, go to propeties>details and expand manufacture identification (don't know if its a right term, i don't use Us-En version of windows), and normally you get the firmware version actually installed.

    Let us know and thank you for your feedback

    windsman.
     
  4. TrustMe

    TrustMe MDL Member

    May 2, 2013
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    Hi, I did a system restoreand reinstalled the original Dell driver. I went to Device Manager, Ricoh>Properties>Details,but I could not find the version number of the Ricoh Memory Stick Controller. Ihave a program called System Information for Windows and this is what it found:

    Property Value
    Vendor 1180h Ricoh Co Ltd
    Device 0592h Memory Stick Bus Host Adapter
    Subsystem Vendor 1028h Dell
    Subsystem Device 022Eh R5C592 Memory Stick Bus Host Adapter
    Name RicohMemory Stick Controller
    Command 0106h Memory Access, BusMaster, System Errors
    Status 0210h Has Capabilities List, Medium Timing
    Revision 12h
    Header Type 00h
    Bus Latency Timer 40h
    Self test 00h Self test not supported
    Cache line size 64Bytes (16 DWords)
    PCI Class 08h System
    PCI Class Type 088000h Other

    DeviceDesc @oem4.inf,%rimsptskdesc%;RicohMemory Stick Host Controller
    Capabilities 0
    HardwareID PCI\VEN_1180DEV_0592SUBSYS_022E1028REV_12
    PCI\VEN_1180DEV_0592SUBSYS_022E1028
    PCI\VEN_1180DEV_0592CC_088000
    PCI\VEN_1180DEV_0592CC_0880
    CompatibleIDs PCI\VEN_1180DEV_0592REV_12
    PCI\VEN_1180DEV_0592
    PCI\VEN_1180CC_088000
    PCI\VEN_1180CC_0880
    PCI\VEN_1180
    PCI\CC_088000
    PCI\CC_0880
    ContainerID {00000000-0000-0000-ffff-ffffffffffff}
    ConfigFlags 0
    LocationInformation @system32\DRIVERS\pci.sys,#65536;PCI bus %1, device %2,function %3;(3,9,3)
    ClassGUID {4d36e96a-e325-11ce-bfc1-08002be10318}
    Driver {4d36e96a-e325-11ce-bfc1-08002be10318}\0007
    FriendlyName RicohMemory Stick Controller
    DeviceCharacteristics 257
    DeviceType 7
    Class hdc
    Mfg @oem4.inf,%ricoh%;RicohCompany
    Service rimsptsk

    Device Configuration File oem4.inf
    InfPath oem4.inf
    InfSection rimsptsk_Inst
    ProviderName RicohCompany
    DriverDateData 0000 73 EB 43 CF C8 01
    DriverDate 6-16-2008
    DriverVersion 6.0.1.11
    MatchingDeviceId pci\ven_1180dev_0592
    DriverDesc RicohMemory Stick Host Controller

    Class hdc
    ClassDesc IDEATA/ATAPI controllers
    IDEATA/ATAPI controllers
    IconPath %SystemRoot%\System32\setupapi.dll,-9
    Installer32 SysClass.Dll,HdcClassInstaller

     
  5. windsman

    windsman MDL Expert

    Jan 11, 2010
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    Ok, it seems that firmware revision is 12H, but unfortunately i'm unable to found a upgrade firmware, i think you'll have to use it like it is.

    windsman.
     
  6. TrustMe

    TrustMe MDL Member

    May 2, 2013
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    Thanks for trying.