Device detection problems (webcam)

Discussion in 'Windows Embedded' started by Nico3d3, Dec 29, 2011.

  1. Nico3d3

    Nico3d3 MDL Novice

    Dec 14, 2011
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    I installed the X64 version of Thin PC (OS runtime DVD), now everything is working except for my webcam. It's listed as an SCB-1900N in device manager and Windows is telling that it's working correctly but when I try to use it, I get a message telling me the webcam isn't plugging even if it's a webcam integrated to my laptop.
     
  2. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
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    Impossible... :mad:
     
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  3. Nico3d3

    Nico3d3 MDL Novice

    Dec 14, 2011
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    It isn't relevant to the question I asked in the first place but yes I have the X64 version and it's fully activated with an OS runtime serial. Basically, I created a personnalized Image Building Wizard DVD with the Microsoft Image Configuration Editor and then, I used that DVD to install Thin PC using the OS Runtime key.
     
  4. 100

    100 MDL Expert

    May 17, 2011
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    Well it's relevant in the way that saying you've got Thin PC x64 installed makes it look like you have no idea what you're talking about in the first place, so let's call it WES7.

    Have you included all of the drivers that are available in the distribution share? If you're only including the ones you're actually using, have you run tap.exe on a running OS install and imported the .pmq in ICE? That should take care of adding the builtin drivers required for the machine.
    With a webcam, I imagine missing additional software components such as video codecs could be a problem as well.
    Also check the event log for any errors that might be reported by the webcam driver or software.
     
  5. Nico3d3

    Nico3d3 MDL Novice

    Dec 14, 2011
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    Yesterday, I reinstalled Thin PC using the pmq create with tap.exe, now I've got bluetooth working correctly but still no webcam. It's still detected in device manager but it act like it's not plugged.
     
  6. Nico3d3

    Nico3d3 MDL Novice

    Dec 14, 2011
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    #6 Nico3d3, Jan 1, 2012
    Last edited: Jan 1, 2012
    (OP)
    While I was looking for solutions on the web, I found out that people using Windows 7 N (edition without media player) had the same problem and they solved it by installing Media Player. So, strangely enough, I solved the problem by installing Windows Media Player package. I didn't want to have it on my pc as I prefer to use small software like KMPlayer but anyway... now the problem is solved.

    I have just one last glitch: my Canon Lide 30 scanner isn't working. Usually, I used it with VueScan as this software provide support for outdated scanner not supported by manufacturer on newer system, but with Windows Thin PC, the installation fail. It tells me that sti.inf is missing, so I installed the sti.inf drivers but it still fail to install.
     
  7. 100

    100 MDL Expert

    May 17, 2011
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    sti.inf is provided by the "Still Image Acquisition Driver" package (WinEmb-INF-sti.cab). Have you installed the whole package, and not just the sti.inf file?
    That package also has a language pack dependencies, so if you're installing it with dism to an online image, remember to also reinstall the language pack(s) you are using afterwards.
     
  8. Nico3d3

    Nico3d3 MDL Novice

    Dec 14, 2011
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    #8 Nico3d3, Jan 3, 2012
    Last edited by a moderator: Apr 20, 2017
    (OP)
    I finally tried to install the whole package as you described but it still doesn't work. Here's the event log for the installation error:

    Code:
    0 
       PnPDriverInstallError 
       Not available
       0 
       x64 
       00000002 
       scanners.inf 
       2633296d21ea3ecae96a030fb5d1cbfa785dacba 
       USBScanner
        
        C:\Users\Nicolas\AppData\Local\Temp\DMI6113.tmp.log.xml C:\Windows\inf\oem10.inf 
       C:\Users\Nicolas\AppData\Local\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_7e78fbd3737a652e82c6ab53f73f02ce7f778_cab_09c1619f 
        
       0 
       8bc626c0-3504-11e1-973e-c44619b24ee0 
       4
    
     
  9. Nico3d3

    Nico3d3 MDL Novice

    Dec 14, 2011
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    Just in case someone else have the same problem, I finally found the solutions after weeks of searching for it. It's just that Windows is looking for the file USBscan.sys at the wrong place. The file was already there on my HD but I needed to copy it in C:\Windows\inf folder because Windows was looking for it in that folder.
     
  10. hamza1983

    hamza1983 MDL Novice

    Nov 1, 2009
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    Impossible...