Hello, I'm having some strange problems with my computer. I have a Toshiba Satellite A205-S5000 laptop running Windows Vista. I'll start from where I think it might have began: A few months ago I only had about 3 gigabytes of memory left on my laptop. Then I accidently dropped my laptop on the floor. Suddenly after dropping it I now had 17GB of memory(???), so I started downloading more stuff. The only real problem I had at the time was that after dropping it, when I would play videos my computer would occasionally freeze or stall and you can hear something that sounds like a wind up toy being wound up 2 or 3 times followed by an audible click. This isn't a random sound, it follows the same wind/click pattern every time. It doesn't sound like it's coming from my hard drive but on the other side where my CD/DVD tray is. When my computer starts to click like this, if I don't close Windows Media Player or whatever program I'm using my comp will sometimes bluescreen. I'd never gotten a BSOD before until after dropping my laptop. Flash forward to now. I don't know if this started with the drop, but I can't go into Safe Mode. When I try it just goes to a certain screen that never finishes loading. I also can't save any restore points. If I try to make a restore point it will disappear. Now the freeze up thing is happening more often and I seem to have some kind of malware on top of it. I'm getting a System Event error when I start my computer and it seems like I have a different problem every time I start my computer up. These are some of the issues it has: it takes a very long time to reboot and stays on a black screen for at least 5 minutes before the log-in screen finally appears my Audio Service will be turned off for no apparent reason when I try to use my microphone to Skype or record something my audio is low and buried under electronic-sounding background noise(this one I really need fixed) computer sometimes has delayed reactions and mini-freezes like a malware infection when browsing and typing my Windows theme has switched to a blocky, plain default Sometimes when I reboot I won't be able to browse the internet even though it says I'm connected, forcing me to restart from the last known good configuration I don't know what's wrong with my computer, but nothing is showing up in my Ad-Aware scans. And since I can't go into safe mode or revert to a restore point, I've been out of luck trying to fix it. I've attached View attachment hijackthis log1.txt my HijackThis log.