Display resolution

Discussion in 'Windows 10' started by trasher255, Mar 16, 2016.

  1. trasher255

    trasher255 MDL Member

    Jul 26, 2009
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    Installed Windows 10 on a HP G62 b97ED. All OK except the display. Can't get the native resolution. Tried all kinds of drivers, especially ATI Legacy drivers 13.1 and 13.4 for Windows 7/8. Any hint appreciated.
    Knipsel1.PNG Knipsel2.PNG
     
  2. endbase

    endbase MDL Guru

    Aug 12, 2012
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  3. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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  4. trungpt

    trungpt MDL Addicted

    Dec 15, 2009
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    Usually, I check and download drivers from the official website of the PC producer.

    Did you do the same? How could you find a display driver?
     
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  5. fkar

    fkar MDL Recognized Advisor

    Nov 3, 2012
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    Sometimes Windows Updates will offer relevant drivers. Tried it?

    If Windows Updates does not resolve issue, try DriverPack online.
     
  6. trungpt

    trungpt MDL Addicted

    Dec 15, 2009
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    I experience the same. They also offer driver updates sometimes.

    That's would be nice if Windows can detect and install all necessary drivers for us :D
     
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  7. pisthai

    pisthai Imperfect Human

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  8. trasher255

    trasher255 MDL Member

    Jul 26, 2009
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    Went back to Windows 7 as none of the suggestions work.
     
  9. Hadron-Curious

    Hadron-Curious MDL Guru

    Jul 4, 2014
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    Some of the drivers might not be compatible and can cause BSOD. It is clear your computer is not Windows 10 supported by model. I would suggest you check your device management for possible hardware ID and search online for drivers. Other way of doing it is to look for Windows 10 supported system from the maker official site with the same hardware IDs.
     
  10. trasher255

    trasher255 MDL Member

    Jul 26, 2009
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    HP doesn't say a word about Windows 10 on this notebook, so they don't support it.
    Microsoft does, through GWX, drivers did install. But don't support the native resolution of 1366x768. So, it's useless.
     
  11. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    You maybe could try to set the Display Driver before installation to it's native Windows OS, like Windows 7, or whatever it is. Also didn't forget, if you do that, mark/check that it run with Administrator rights.

    Upfront, you may uninstall the installed driver from within the Device Manager. If that's done, just don't close or do anything in the Device Manager, start the install of the new driver manually.

    That maybe works.
     
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  12. trasher255

    trasher255 MDL Member

    Jul 26, 2009
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    I tried all that with every possible driver. No go.
     
  13. pisthai

    pisthai Imperfect Human

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    If all of what you said (and I've to believe it is) is true, I would take the laptop to the nearest HP Service Center and let them explain what's wrong with it!

    From what I think it is, I do believe it's a hardware problem, like the MB, Graphic Chipset, Cable from the MB to the Screen or whatsoever! In similar problems, I had over the years which such outcome, it was near all times a hardware problem.

    From bad experiences with HP, I don't think that they even would try to help!

    The only thing what came in my mind, if there's really a need to get that specific machine to work correctly with Windows 10, I would go to some Laptop Service and test a different LCD/LED Screen.

    And a question: have you try a external Monitor to see, you could get that one to display correctly? If not, I would try that too!!
     
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  14. trasher255

    trasher255 MDL Member

    Jul 26, 2009
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    It just is a driver problem. HP nor AMD/ATI want to solve it because it's an older notebook.
     
  15. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
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    Did you try installing the Windows 7 drivers in compatibility mode?

    Even normal mode might work

    Or extract them and update them manually from device manager and the .inf