i downloaded a file to obtain free mp3 music...ever since i get pop up adds and a white page that starts driver unloaded without cancelling pending operations window health and a number to call..called the number and was told i would need one of their techs to obtain access to my pc i said no tks..down loaded reimage pc fix thats no good should i do a clean reload of windows 10 i just up graded from windows 8.1? tks barry
Disconnect laptop/computer from internet, remove battery/PSU and step away from it. It's TOO DANGEROUS!!!
You could clean up the malware infection, but you never really know if it's all removed. Who knows what hidden malware may also be there? I would do a clean install of Windows 10. You have already done an upgrade to Windows 10, so a clean install will now work. Don't enter any Windows keys when requested, just select skip. You will be asked twice during installation to enter Windows keys, once at the install beginning and once at the end, just skip each time. Windows 10 will be activated after installation.
If I knew I had a virus I would 100% put a new system in. Knowing all my important files are backed up on a weekly basis. Something a lot of folk don't bother doing. Might sound drastic but in in my opinion the only way. You'll know next time to be more careful.
you guys ! anybody knows you take 2 aspirins a little hot tea with honey and lemon and a shot of whiskey for a virus
bad for my old stomach, that.. my recipe is; 1. malwarebytes, 2. system restore, 3 winpatrol, & kill any startup sh*t, 4 fdisk and coffee.. usually works..