I know you're going to tell me just to format the computer and load Windows 7 after I tell you it's running Vista! But it's not my computer and for the moment I'm just trying to figure out why and how it's doing what it's doing. It belongs to my Sister in Law, she worked for a University and they supplied her with the laptop. It's a Dell Inspiron 1545. I'm visiting with her and I tried to load a program on the computer yesterday but I can't. Then I found out that it seems to be locked to IE because I downloaded Firefox AND Chrome but it won't let me run either one. I can do control alt delete and see that they are running but it won't open the window. I can't even do Start Computer right click on it and see what she is running, it just freezes. She's the one that says it must be because the University supplied it. Is that possible? Can this computer even run Windows 7? I have no idea since it won't let me see what the hardware is. Edit> Never Mind. I just Googled what I think is the answer. McAfee. I can't turn that off either. Sheesh. Maybe she'll let me format it.