ERROR 80004005-20004, drop back down to Windows 8.1

Discussion in 'Windows 8' started by koolsam, Aug 10, 2015.

  1. koolsam

    koolsam MDL Novice

    Aug 16, 2012
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    Anyone else getting this? everything prepares, get the dialog, restart, it shows 33% copying files for about 10 seconds, reboots to "Restoring your old versoin of Windows", then drops me back into Windows 8.1 with Windows Update error 80004005-20004 on my laptop model SVE15113EN ...:(
     
  2. lobo11

    lobo11 TOMAHAWK CHOP

    Feb 16, 2012
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    Type in Admin Cmd Prompt sfc /scannow if it fails test look in C/Windows/CBS Log and post results:D
     
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  3. eemuler

    eemuler MDL Member

    Jul 31, 2015
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    Make sure you unplug any extra devices you have, like USB drives, wifi dongle, bluetooth dongle, wireless mouse receiver, etc. immediately on first restart. Plug them back in after Windows 10 is up and running so it can look for drivers.
     
  4. The_Guardian

    The_Guardian Contributor

    May 7, 2012
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    Its either devices connected to it or hardware related. I would search computer manufacture's website and look for updated bios and hardware drivers. Hope you find a solution soon.
     
  5. koolsam

    koolsam MDL Novice

    Aug 16, 2012
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    ran sfc/scannow and after verification process is completed it reads "Windows Resource Protection did not find any integrity violations"
     
  6. koolsam

    koolsam MDL Novice

    Aug 16, 2012
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    Tried all these still there is no progress
     
  7. koolsam

    koolsam MDL Novice

    Aug 16, 2012
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    I also tried with media creation tool and exactly the same thing happened with the same error code (80004005-20004), but it says "the installation failed in the SAFE_OS phase with an error during INSTALL_RECOVERY_ENVIRONMENT operation" this only happened when using the media creation tool...
     
  8. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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  9. T-S

    T-S MDL Guru

    Dec 14, 2012
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    Also sometimes the upgrade fails because the lack of free space.

    Sometimes the minimal suggested free space (say 16/18GB) is not enough for a proper in place upgrade.

    Be sure you have at least 20/22GB of free space before starting the upgrade process.
     
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  10. koolsam

    koolsam MDL Novice

    Aug 16, 2012
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    Have a free space of about 30GB still upgrade fails with the error 80004005-20004
     
  11. compgen_1534

    compgen_1534 MDL Addicted

    Jul 26, 2015
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    Please run the following command in an elevated cmd

    chkdsk /r /f

    Then select y

    And restart the computer

    Then restart the installation.
     
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  12. koolsam

    koolsam MDL Novice

    Aug 16, 2012
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    Tried but no luck
     
  13. T-S

    T-S MDL Guru

    Dec 14, 2012
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    Try this.

    Do the in place upgrade with the same OS you have, check the activation, then do the in place upgrade to w10
     
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  14. koolsam

    koolsam MDL Novice

    Aug 16, 2012
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    Does having a system reserve partition of 350MB affects the installation.

    I have an active system reserve partition
     
  15. T-S

    T-S MDL Guru

    Dec 14, 2012
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    It shouldn't.

    Reserved partition is the standard layout. 95% of the upgrades are done with it
     
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  16. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    While using to Upgrade from Older Windows, you must have quite a lot free space on HDD so the Setup is able to save either your old Windows and also your old apps for possible Recovery! I think just 30GB isn't enough.

    Check out how big the Windows, Programs (32+64bit), ProgramData and your Users folder are completely together!

    On my own desktop with an 500GB Main HDD, 200GB in use and those above mentioned folders are 140GB together! I believe that setup is also checking the remaining free is enough for installation and if not, results with error!
     
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  17. T-S

    T-S MDL Guru

    Dec 14, 2012
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    Old programs are saved if you do a fresh install.

    If you do an in place upgrade they are moved, just like the documents.

    Anyway my point was that, no matter the space you need actually, often the setup app is too optimist and consider enough the space when is not.
     
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  18. compgen_1534

    compgen_1534 MDL Addicted

    Jul 26, 2015
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    I'm getting the same error... :thinking:
     
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  19. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    If I do an upgrade from any OS, I always check that the free space on HDD is atleast as much as the used space and if not, I free up! Never was get an problem since I do such checking!
     
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  20. koolsam

    koolsam MDL Novice

    Aug 16, 2012
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    Is it the Same error 80004005-20004