Errors when trying to refresh PC, SFC/Scan or use DISM

Discussion in 'Windows 8' started by Super001, Jan 15, 2014.

  1. Super001

    Super001 MDL Member

    Oct 18, 2009
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    #1 Super001, Jan 15, 2014
    Last edited: Jan 15, 2014
    Hello all

    Im trying to refresh my windows 8 ,but when i tried to do so it didn't work and i got this error
    "there was a problem refreshing your pc no changes made"

    i tried to do Sfc /Scannow using Admin CMD but i got this

    "Windows Resource Protection could not start the repair service."

    finally i tried to fix the services using

    Dism /Online /Cleanup-Image /RestoreHealth
    and i got this error

    "DISM>>Error: 0x80004002

    DISM failed. No operation was performed.
    For more information, review the log file.

    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log"


    any idea how to fix the windows or without reinstalling it ?

    Note: I'm using Windows 8 i tried to upgrade to 8.1 but didnt work also

    Thanks alot
     
  2. pun

    pun MDL Senior Member

    Oct 19, 2013
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    #2 pun, Jan 15, 2014
    System reset?:confused:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Super001

    Super001 MDL Member

    Oct 18, 2009
    108
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    #3 Super001, Jan 15, 2014 (OP)
  4. pun

    pun MDL Senior Member

    Oct 19, 2013
    465
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    #4 pun, Jan 15, 2014
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. Super001

    Super001 MDL Member

    Oct 18, 2009
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    #5 Super001, Jan 15, 2014 (OP)
    I also tried it before and didn't work !
    Error Code : 80070490 :confused:
     
  6. Super001

    Super001 MDL Member

    Oct 18, 2009
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    #6 Super001, Jan 16, 2014 (OP)
    So looks like the only way is Formatting and installing Win 8.1 !
     
  7. EFA11

    EFA11 Avatar Guru

    Oct 7, 2010
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    #7 EFA11, Jan 16, 2014
    probably save you more headache

    sometimes, windows just lieks to :suicide:itself too.
     
  8. Super001

    Super001 MDL Member

    Oct 18, 2009
    108
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    #8 Super001, Jan 16, 2014 (OP)
    TRUE ! , Now I formatted it ! and installing the new Windows ! So CASE CLOSED