Hi Group: working on a buisness customer that has all his word & excel files encrypted by the FBI virus. I have removed the virus ok but still can not de-crypt his data. Any sugestions? thanks
I had one of these a few days ago. As far as I have been able to determine, it's a strong encryption with the key stored on the server owned by the author of the virus. Hope they have a good backup.
Before wiping my Customer's drive and reinstalling from the recovery media, I grabbed a copy of the partition just in case in the future a method of decryption is found. So I will check out this new information and see if I might actually be able to retrieve anything.
I have tried useing the decrypt_mblock.exe in the link above with no sucess. I did download spyhunter and that sucessfully removed the virus but not the encryption of the files. I sent them an email and they sent the same info in the above post. No sucess I have informed customer they are out of luck. I also saved the encrypted files if a future solutio comes out..