Fixing failing WU/Store for a specific package

Discussion in 'Windows 10' started by toyo, Jan 10, 2019.

  1. toyo

    toyo MDL Senior Member

    Aug 14, 2009
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    Hello guys,

    I'm in need of a WU/dism magician, if possible. I got bored and wanted to try the new DCH drivers for the Intel iGPU to test if what's some sort of GPU passthrough is working (cable in motherboard, selecting high perf. GPU for an app and having the discrete GPU render while the iGPU outputs. Seems to work nicely).

    However, there's an Intel related update failing almost each day and it's getting on my nerves. I wanna know if it's possible to install it (or remove it, even better) manually. The update fails with and without the driver package, with and without the iGPU enabled in BIOS. I tried to remove the packages with:

    Remove-AppxPackage -AllUsers -package "AppUp.IntelMediaSDKDFP_8.0.68.0_x64__8j3eq9eme6ctt"
    Remove-AppxPackage -AllUsers -package "AppUp.IntelMediaSDKDFP_8.0.68.0_x86__8j3eq9eme6ctt"

    But WU (or the Store?) brought them back after 1-2 days.

    I tried (after uninstalling the driver properly, of course) looking through Tasks, registry, just to find and eliminate the leftover entries related to these packages, still didn't work.

    This is how it fails:

    Installation Failure: Windows failed to install the following update with error 0x80070057: 9NCGJX5QLP9M-AppUp.IntelMediaSDKDFP.
    Installation Failure: Windows failed to install the following update with error 0x80246013: 9NCGJX5QLP9M-AppUp.IntelMediaSDKDFP.

    The app itself is hidden in Store, can't find it.

    O, and if I uninstall the driver, these app packages are left there, and while I can manually remove them in Powershell, WU brings them back when it updates other apps. Or at least this is what I have observed.

    So, is there any way to either manually find this package and install? Or much better, disable the iGPU, uninstall the driver, and stop Store/Wu from trying to update this thing that it shouldn't even be there anymore?

    Thanks.
     
  2. toyo

    toyo MDL Senior Member

    Aug 14, 2009
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  3. bjm1

    bjm1 MDL Novice

    Mar 6, 2019
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  4. toyo

    toyo MDL Senior Member

    Aug 14, 2009
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  5. bjm1

    bjm1 MDL Novice

    Mar 6, 2019
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    Please see my Edits #4
     
  6. toyo

    toyo MDL Senior Member

    Aug 14, 2009
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    Just try the suggestions in the previous post. The download assistant is trash and pretty much never finds anything. You'll have to go to the Intel forums or download section directly, or watch one of the websites regularly posting drivers, such as guru3d or win-raid.
     
  7. bjm1

    bjm1 MDL Novice

    Mar 6, 2019
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    Hmm....sounds like a plan?
     
  8. bjm1

    bjm1 MDL Novice

    Mar 6, 2019
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    Hmm....so forget trying .... The IntelĀ® Driver & Support Assistant.
    Seems the update process is not simple over-install. I'll need to study your posted information.
    Thanks
     
  9. bjm1

    bjm1 MDL Novice

    Mar 6, 2019
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    So, is there a way to disable the iGPU, uninstall the driver, and stop Store/Wu from trying to update this thing ?
     
  10. toyo

    toyo MDL Senior Member

    Aug 14, 2009
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    Yes, but it all depends on your configuration. Do you have a discrete videocard? Hopefully one that's modern enough to do hardware decoding of video and other such tasks you might need. If yes, then all you have to do is go to the BIOS and disable the iGPU, where that might be, it depends on your motherboard manufacturer. If it's a laptop that uses something like a hybrid Optimus system or something, you probably require the iGPU to stay enabled. Don't know of any ways to stop the WU/Store from trying to update it. Nothing worked for me. I think you'd have to disable the iGPU and uninstall the drivers.

    I'd try the new driver first though.
     
  11. bjm1

    bjm1 MDL Novice

    Mar 6, 2019
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  12. toyo

    toyo MDL Senior Member

    Aug 14, 2009
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  13. bjm1

    bjm1 MDL Novice

    Mar 6, 2019
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    maybe: google> staples.com/dell-inspiron-17-3780-i3780-5209slv-17-3-laptop-computer-intel-core-i5-8265u/product_24393759

    see GRAPHICS #13
     
  14. bjm1

    bjm1 MDL Novice

    Mar 6, 2019
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    #17 bjm1, Jun 23, 2019
    Last edited: Jun 23, 2019
    @toyo
    Hi again,
    WuMgr is reporting AppUp.IntelMediaSDKDFP = Failed in #2.
    Um, how come Windows Update > View Update history does not show any Failed.
    Does 1809 only report Successful updates?
    Do AppUp.IntelMediaSDKDFP updates come thru Windows Update?
    Is AppUp.IntelMediaSDKDFP a Windows Store App?
    Does Windows Update > View Update history report Windows Store App update status?

    I'm wondering whether AppUp.IntelMediaSDKDFP has a Scheduled Task to call update (check for updates) and WuMgr is reporting Failed because I have Windows Automatic Updates disabled thru WuMgr.

    I mean ... why doesn't Windows Update > View Update history report AppUp.IntelMediaSDKDFP = Failed.

    Please decipher for me "AppUp.IntelMediaSDKDFP". What is AppUp?. What is SDKDFP? Is IntelMedia an App from Windows Store. I'm not familiar with Microsoft Store or Windows Store (or what ever Store is called).

    Thanks
    Regards w Respect
     
  15. toyo

    toyo MDL Senior Member

    Aug 14, 2009
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  16. bjm1

    bjm1 MDL Novice

    Mar 6, 2019
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    Hi
    Sorry, I was still composing #17 when you posted #18.
    I'm feeling "dumb" not understanding what WuMgr is reporting.
    I'm feeling "dumb" not knowing why WuMgr reporting is not mirrored in View Update history.

    I'm more curious to understand and know why....than to sort a cosmetic issue that I'd never know about, not for WuMgr.

    Thanks again

    So, did I read correctly that your AppUp.IntelMediaSDKDFP issue sorted with a 1903 clean install?
     
  17. toyo

    toyo MDL Senior Member

    Aug 14, 2009
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    Our situations are different, I don't need the iGPU, I have a 1070ti card as well. You need it. So you will have to adapt if the error doesn't go away.