Getting Blue Screen of Death Suddenly. Possible Windows Loader Issue?

Discussion in 'Windows 7' started by Mklangelo, Aug 27, 2013.

  1. Mklangelo

    Mklangelo MDL Novice

    Jan 22, 2013
    4
    0
    0
    Have gotten an emergency shutdown twice in the last hour. I did a Panda cloud AV scan and had "Temp78.exe" I changed it's name and deleted it.

    Here is a HijackThis logfile from a few minutes ago. If any other info is needed, please let me know.

    I appreciate any help you can offer.

    Logfile of HijackThis v1.99.1
    Scan saved at 9:28:43 PM, on 8/26/2013
    Platform: Unknown Windows (WinNT 6.01.3505 SP1)
    MSIE: Internet Explorer v9.00 (9.00.8112.16470)

    Running processes:
    C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
    C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSANHost.exe
    C:\Program Files (x86)\PANDORA.TV\PanService\KMPService.exe
    C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUAService.exe
    C:\Program Files (x86)\PANDORA.TV\PanService\KMPProcess.exe
    C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
    C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
    C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
    C:\Program Files (x86)\Creative\THX TruStudio Pro\THXAudioCP\THXAudio.exe
    C:\Program Files (x86)\ClipX\clipx.exe
    C:\Program Files (x86)\Anker Precision Laser Gaming Mouse\AnkerMonEx.exe
    C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUAMain.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
    C:\Program Files (x86)\MSI\Live Update 5\LU5.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    O4 - HKLM\..\Run: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
    O4 - HKLM\..\Run: [IMSS] "C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PIconStartup.exe"
    O4 - HKLM\..\Run: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio Pro\THXAudioCP\THXAudio.exe" /r
    O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
    O4 - HKLM\..\Run: [ClipX] C:\Program Files (x86)\ClipX\clipx.exe
    O4 - HKLM\..\Run: [EsternTimesMouseExRun] "C:\Program Files (x86)\Anker Precision Laser Gaming Mouse\AnkerMonEx.exe" -runauto
    O4 - HKLM\..\Run: [PSUAMain] "C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUAMain.exe" /LaunchSysTray
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [Live Update 5] C:\Program Files (x86)\MSI\Live Update 5\BootStartLiveupdate.exe /reminder
    O4 - HKCU\..\Run: [dtri.exe] "C:\Program Files (x86)\Auto-Tracker\dtri.exe"
    O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files (x86)\Alcohol Soft\Alcohol 120\AxAutoMntSrv.exe" -automount
    O4 - Startup: greetings.vbs
    O4 - Startup: OpenOffice.org 3.4.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O11 - Options group: [INTERNATIONAL] International
    O13 - Gopher Prefix:
    O15 - Trusted Zone: *.arise.com
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
    O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: Intel(R) Integrated Clock Controller Service - Intel(R) ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
    O23 - Service: Intel(R) PROSet Monitoring Service - Unknown owner - C:\Windows\system32\IProsetMonitor.exe (file missing)
    O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: Panda Cloud Antivirus Service (NanoServiceMain) - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSANHost.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
    O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
    O23 - Service: PandoraService (PanService) - Pandora.TV - C:\Program Files (x86)\PANDORA.TV\PanService\KMPService.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Panda Product Service (PSUAService) - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUAService.exe
    O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: StarWind AE Service (StarWindServiceAE) - StarWind Software - C:\Program Files (x86)\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
    O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe (file missing)
    -----------------------------------------------------------------------------------------------------------------------------------------

    SysInfo file:

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
    Processor Count: 4
    RAM: 8141 Mb
    Graphics Card: AMD Radeon HD 7800 Series, -2048 Mb
    Hard Drives: C: Total - 953766 MB, Free - 872089 MB;
    Motherboard: MSI, Z77A-GD55 (MS-7751)
    Antivirus: Panda Cloud Antivirus, Updated and Enabled
    -------------------------------------------------------------------------------------------------------
    Crash info:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 109
    BCP1: A3A039D89942E5F3
    BCP2: B3B7465EEBC123F5
    BCP3: FFFFF80000B96BB0
    BCP4: 0000000000000006
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\082613-11076-01.dmp
    C:\Users\Mike\AppData\Local\Temp\WER-29718-0.sysdata.xml

    Read our privacy statement online:


    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    --------------------------------------------------------------------------------------------------------------

    Latest Crash:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 109
    BCP1: A3A039D89A3955E2
    BCP2: B3B7465EECB793E4
    BCP3: FFFFF80000B96BB0
    BCP4: 0000000000000006
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\082613-13665-01.dmp
    C:\Users\Mike\AppData\Local\Temp\WER-27268-0.sysdata.xml

    Read our privacy statement online:


    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
     
  2. WinDev

    WinDev MDL Expert

    Jul 6, 2013
    1,170
    1,005
    60
    Turn off antivirus program while activating Windows.
     
  3. Mklangelo

    Mklangelo MDL Novice

    Jan 22, 2013
    4
    0
    0
    Bsod

    Thanks for the reply! There was no AV running when I activated windows several months ago...
     
  4. LogFly

    LogFly MDL Novice

    Feb 3, 2010
    16
    1
    0
    Last week I updated to nvidia's latest WHQL drivers and started to get blue screens. After updating to the latest beta drivers the problems went away. Maybe something like that for you?
     
  5. Mklangelo

    Mklangelo MDL Novice

    Jan 22, 2013
    4
    0
    0
    No recent driver updates.
     
  6. solarstone2149

    solarstone2149 MDL Member

    Dec 11, 2009
    147
    34
    10
    1. you have so many junk there...
    2. not that hard to make Repair of system is it ?
     
  7. urie

    urie Moderator
    Staff Member

    May 21, 2007
    8,709
    3,066
    300
    Well that rules out Daz loader causing the problem doesn't it.
     
  8. Elmer BeFuddled

    Elmer BeFuddled MDL Novice

    Jun 11, 2010
    17
    2
    0
    Did you get a minidump file?
     
  9. El_Heffe

    El_Heffe MDL Member

    Jul 16, 2007
    131
    49
    10
    What does it say on the actual Blue Screen? It looks like a lot of meaningless gibberish but it actually can be very helpful. For example, I got a Blue Screen which said something along the lines of

    IRQL_NOT_LESS_OR_EQUAL
    0x0000000A

    Which usually means there's a hardware problem. There was also a mention of a driver, like nvidia.sys or something like that, which told me that there was a problem with the video card. I replaced my video card and the problem was solved.

    Your problem may be something entirely different but if you write down what it says on the Blue Screen and then Google it, you'll probably figure out what the problem is.
     
  10. urie

    urie Moderator
    Staff Member

    May 21, 2007
    8,709
    3,066
    300
  11. RJARRRPCGP

    RJARRRPCGP MDL Member

    Feb 24, 2010
    235
    22
    10


    Usually means you need more Vcore or you're required to turn down your core overclock.
     
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