I have been using GMail for over a decade now. Once I got used to it, I really thought it's better than Hotmail/Live, Yahoo and other mainstream providers. Over the last year, I ve started to get irritated by Google's new security 'improvement' feature which supposedly lessens chances of having accounts being hacked. I just think it's totally useless and actually hurts legit users (account owners) by adding extra burden whilst sign-in. Obviously, people are 'mobile'. They could sign from different devices from different locations. I usually use 2 devices to sign in (my laptop and my mobile). The reason I only use those two devices is because they are *clean*, trusted and because I m paranoid about Internet security. So, whenever I travel to another place and try to login from there, I get shut off from Google which thinks there's a security attempt on my account. My password is extremely complex and I had setup a security question too, which up until recently Google allowed me to use in order to re-gain access to my account. But not anymore. Now Google wants to get their hands on my phone number. Which I don't want to share with them. I shouldn't be forced to anyway! Recently, whilst on a business trip, my usual 'device not recognized' crap, only this time clicking 'trying another way to sign-in' only gave me the phone option. I was really annoyed about this - apparently they have decided to rid of the security question altogether. It's obvious there are desperate for our phone numbers. I totally hate syncing, getting-to-know-me stuff over the web. An email account should just be an email account. Shouldn't demand for private info. I even contacted support about it, gave them a sh*tload of intelligence about my account (that only the account owner could possibly know...), but their response was that they couldn't identify me. Luckily 2 days later, I remembered my password, so I was able to sign in. Recently, my ISP went through some major changed to our regional network (which implied IP address changing...), so there goes 'device not recognized' again. Knowing that I don't have a way out, I provided a phone number (which I only use for when I have to share a number with an untrusted contact/company), got my verification code and signed in. Google won and probably feels satisfied now that they managed to get a phone number from me. I just think monopoly is the culprit here, as Google wasn't like that at the beginning. It's basically becoming a new M$ (which is also known for their utter love of gaining personal information of users). I just read that Google's clever security feature can't be disabled!!! So that they now have an excuse on demanding our phone number (and maybe more in the future e.g. "this phone number is not recognized, we want a new one.."). That sort of thing. What a joke.