help desk ppl and admins

Discussion in 'Chit Chat' started by marchy, Apr 13, 2017.

  1. marchy

    marchy MDL Member

    Jul 24, 2016
    209
    16
    10
    to help desk ppl and admins, what do use for a help desk ticket system and how many tickets do u get a day and the amount of employees in the company do you have?

    thx
     
  2. Enthousiast

    Enthousiast MDL Tester

    Oct 30, 2009
    17,940
    23,027
    340
    This belongs to chitchat?
     
  3. JFKI

    JFKI MDL Expert

    Oct 25, 2015
    1,098
    370
    60
    Customized version of http://osticket.com/
    I personally am currently at 6 open tickets. (ABSOLUTELY hate it when someone opens a ticket then goes on vacation)
    Not a company per se, but we have several hundred people using it.
     
  4. marchy

    marchy MDL Member

    Jul 24, 2016
    209
    16
    10
    Some more responses plz