Help: laptop freezing with Windows media player

Discussion in 'Windows 7' started by bono1, Jan 9, 2009.

  1. bono1

    bono1 MDL Novice

    Apr 1, 2008
    Hi, i have a hp laptop nc6220 using win 7 build 7000. when i open an .avi file with windows media player, it freezes the computer and i can't move anything. i need to do a hard boot to get out of it. it only happens with windows media player. i tried vlc media player and it works fine. any thoughts ? I never had this problem with Vista.