HELP!!! Windows 8.1 KB2904440 update keep on failing to install!

Discussion in 'Windows 8' started by fkar, Mar 1, 2014.

  1. fkar

    fkar MDL Recognized Advisor

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    #1 fkar, Mar 1, 2014
    Last edited by a moderator: Apr 20, 2017
    I'm using Windows 8.1 ProWMC x64. I'm having a valid RETAIL license.

    2 days back I had formatted my system and reinstalled everything. After installation, I've installed all updates shown on Windows Updates except one KB2904440. When I try to install, I'm getting error code 8007371B

    I've googled for this and got info to run the following DISM commands in an elevated command prompt.


    • DISM.exe /Online /Cleanup-image /Scanhealth
    • DISM.exe /Online /Cleanup-image /Restorehealth

    Among two, first command is completed successfully; but second command fails and shows the following error description:
    Code:
    The restore operation failed. Either the repair source was not found or the component store cannot be repaired.
    
    Error: 0x800f081f
    
    DISM failed. No operation was performed.
    For more information, review the log file.
    
    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
    Googling didn't help in this regard. Can somebody help me to get rid out of this?
     
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  2. Aninvitedsoul

    Aninvitedsoul MDL Senior Member

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    Consider reinstalling.
     
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  3. murphy78

    murphy78 MDL DISM Enthusiast

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    Did you switch languages at any point?
    Did you install the wzt leaked update?
    Did you manually install updates? or did you use Windows/Microsoft Update?
     
  4. kch1232

    kch1232 MDL Novice

    May 1, 2011
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    kb290440 update file is scheduled for January.
    After installation, this file has been many problems.
    So in February were excluded from regular updates.
    Therefore, this file should not be installed.
     
  5. FaiKee

    FaiKee Misinformation spreader

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    #5 FaiKee, Mar 2, 2014
    Last edited: Mar 2, 2014
    KB2904440 is a service stack update, incidentally, the leaked KB2904442 is also service stack, probably prevented the older update install.

    One thing interesting, I had installed the 2904442 for 9600.16610, then for 9600.17025, win8.1 Ent reported the 2904442 failed installation, so I skipped it, and the other 3 MSU's installed fine. :D
     
  6. spidernz

    spidernz MDL Senior Member

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    also kb 2904440 always needs to be installed on its own, with nothing else, due to it being a service stack update.
     
  7. fkar

    fkar MDL Recognized Advisor

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    1. No
    2. No
    3. Yes, I installed an another update, since I tried Windows Update troubleshooting I lost all installed list.
     
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  8. fkar

    fkar MDL Recognized Advisor

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    I didn't understand this; could you explain a further more?
     
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  9. fkar

    fkar MDL Recognized Advisor

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    @ everyone:

    Is this an essential update to have? If I skip this, will there be any issues?
     
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  10. arseny92

    arseny92 MDL Secret Weapon

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    #10 arseny92, Mar 3, 2014
    Last edited: Mar 3, 2014
    Servicing stack updates need to be installed alone, with a reboot. Do not install a bunch of other updates along with it.

    Yes, you may have problems installing future updates, since all new updates are dependent on a recent public servicing stack version.

    Psychics and clairvoyants are at indefinite vacations. You did not attach the logfiles to let us try to figure the cause of the problem. Attach the dism.log and cbs.log.
    .
     
  11. fkar

    fkar MDL Recognized Advisor

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    Thanks for the reply.
    But, when I try to install manually using MSU also it fails. What to do?
     
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  12. arseny92

    arseny92 MDL Secret Weapon

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    This (10char)

     
  13. murphy78

    murphy78 MDL DISM Enthusiast

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    You don't want to simply keep stockpiling updates.
    There's a big reason I go through each month and compare my kb list with Windows Update.
    Windows Update typically won't mix outdated files with the current fixes.

    Although most people would recommend integrating the servicing stack update first and then rebooting before adding the rest,
    it really depends on what the servicing stack update fixes; as to the actual necessity. If it were fixing a file corruption issue, then it would be very important.
    However, if it were simply improving the storage of the winsxs folder a tiny bit, then it is only mildly useful.

    I'd actually recommend using a program that is designed to weed out the outdated updates if you are going to stockpile updates rather than verify the necessity yourself.
    I've never used them, but I think programs like KUC or hotfix downloader do that. I'm not sure..
     
  14. fkar

    fkar MDL Recognized Advisor

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  15. arseny92

    arseny92 MDL Secret Weapon

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    #15 arseny92, Mar 3, 2014
    Last edited by a moderator: Apr 20, 2017
  16. fkar

    fkar MDL Recognized Advisor

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    #16 fkar, Mar 3, 2014
    Last edited by a moderator: Apr 20, 2017
    (OP)
    Article shared about WinSxS is veryful, indeed. Thanks a lot.

    Let me download this KB from WHD and try again. I will report to you back very soon. Thanks again for your time and answers! :)
     
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  17. fkar

    fkar MDL Recognized Advisor

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    #17 fkar, Mar 3, 2014
    Last edited: Mar 3, 2014
    (OP)

    Attached Files:

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  18. arseny92

    arseny92 MDL Secret Weapon

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    #19 arseny92, Mar 3, 2014
    Last edited by a moderator: Apr 20, 2017
  19. abbodi1406

    abbodi1406 MDL KB0000001

    Feb 19, 2011
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    No need to run dism /online /cleanup-image /scanhealth

    dism /online /cleanup-image /restorehealth will do the same scan before it proceeds to repair