Hello friends, last time i had trouble while trying to refresh my pc from Windows settings (dont remember if it was reset or refresh, it was the one that wipes everything) Last time also it crashed while doing it and i took it to service center as it was under warranty. Now that it has happened, it got shutdown on its own while refreshing (was connected to power source) and now when i try to power it on it says something like "Preparing Automatic repair" and shuts down, sometimes with bluescreen (very quick, error unreadable). After getting it fixed last time, i took system image using Windows inbuilt option and also with snapshot software. While using Windows make image feature, i did not burn it to dvd and is saved in my external hdd, how to use it? and also the same is with backup image from Snapshot software (no iso). I also extracted key and have saved it, now to be able to use that i believe i need to download same version of windows computer came with (to be able to read key from BIOS?). It came with Windows 8 Single Language. but i am unable to find any such download link here on forum. tlr? help me with the download link for Windows 8 Single language with procedure how to do a clean install or help me how to use Windows image and image from Snapshop software which is not in ISO format but saved as it is.