If your computer requests I2C HID Driver. then no solution. as no I2C HID Driver on Windows 7. you can try a USB keyboard. are you using a USB mouse?
Thanks for reply. The thing is the keyboard works perfectly fine during Windows 7 setup, when booting the Install disk. It's an issue only inside Windows 7 itself. The Mouse Logitech g700s works perfectly fine as well, regardless of USB ports 2.0 and 3.0 I'm honestly stumped Code: =========================== USB Port8 =========================== Connection Status : 0x01 (Device is connected) Port Chain : 1-8 ========================== Summary ========================= Vendor ID : 0x258A (Sino Wealth Electronic Ltd.) Product ID : 0x003A USB Version : 1.1 Port maximum Speed : High-Speed Device maximum Speed : Full-Speed Device Connection Speed : Full-Speed Self powered : no Demanded Current : 500 mA Used Endpoints : 3 ======================== USB Device ======================== +++++++++++++++++ Device Information ++++++++++++++++++ Device Description : USB Composite Device Device Path : \\?\USB#VID_258A&PID_003A#5&361d8bd8&0&8#{a5dcbf10-6530-11d2-901f-00c04fb951ed} (GUID_DEVINTERFACE_USB_DEVICE) Kernel Name : \Device\USBPDO-3 Device ID : USB\VID_258A&PID_003A\5&361D8BD8&0&8 Hardware IDs : USB\VID_258A&PID_003A&REV_2009 USB\VID_258A&PID_003A Driver KeyName : {36fc9e60-c465-11cf-8056-444553540000}\0014 (GUID_DEVCLASS_USB) Driver : system32\DRIVERS\usbccgp.sys (Version: 6.1.7601.17514 Date: 2010-11-20) Driver Inf : C:\Windows\inf\usb.inf Legacy BusType : PNPBus Class : USB Class GUID : {36fc9e60-c465-11cf-8056-444553540000} (GUID_DEVCLASS_USB) Service : usbccgp Enumerator : USB Location Info : Port_#0008.Hub_#0001 Location IDs : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(8) Container ID : {a87af253-1287-11f0-ad7c-309c23f0ac3c} Manufacturer Info : (Standard USB Host Controller) Capabilities : 0x84 (Removable, SurpriseRemovalOK) Status : 0x0180600A (DN_DRIVER_LOADED, DN_STARTED, DN_DISABLEABLE, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER) Problem Code : 0 Address : 8 Power State : D0 (supported: D0, D1, D2, D3, wake from D0, wake from D1, wake from D2) Child Device 1 : USB Input Device Device ID : USB\VID_258A&PID_003A&MI_00\6&A157DEE&0&0000 Class : HIDClass Driver KeyName : {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0067 (GUID_DEVCLASS_HIDCLASS) Service : HidUsb Location : 0000.0014.0000.008.000.000.000.000.000 LocationPaths : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(8)#USB(8) Child Device 1 : HID-compliant device Device ID : HID\VID_258A&PID_003A&MI_00\7&C200202&0&0000 Class : HIDClass Driver KeyName : {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0071 (GUID_DEVCLASS_HIDCLASS) Child Device 2 : USB Input Device Device ID : USB\VID_258A&PID_003A&MI_01\6&A157DEE&0&0001 Class : HIDClass Driver KeyName : {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0065 (GUID_DEVCLASS_HIDCLASS) Service : HidUsb Location : 0000.0014.0000.008.000.000.000.000.000 LocationPaths : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(8)#USB(8) Child Device 1 : HID-compliant device Device Path : \\?\HID#VID_258A&PID_003A&MI_01&Col01#7&1f501e40&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} (GUID_DEVINTERFACE_HID) Kernel Name : \Device\00000075 Device ID : HID\VID_258A&PID_003A&MI_01&COL01\7&1F501E40&0&0000 Class : HIDClass Driver KeyName : {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0066 (GUID_DEVCLASS_HIDCLASS) Child Device 2 : HID-compliant consumer control device Device Path : \\?\HID#VID_258A&PID_003A&MI_01&Col02#7&1f501e40&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} (GUID_DEVINTERFACE_HID) Kernel Name : \Device\00000076 Device ID : HID\VID_258A&PID_003A&MI_01&COL02\7&1F501E40&0&0001 Class : HIDClass Driver KeyName : {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0068 (GUID_DEVCLASS_HIDCLASS) Child Device 3 : HID-compliant device Device Path : \\?\HID#VID_258A&PID_003A&MI_01&Col03#7&1f501e40&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} (GUID_DEVINTERFACE_HID) Kernel Name : \Device\00000077 Device ID : HID\VID_258A&PID_003A&MI_01&COL03\7&1F501E40&0&0002 Class : HIDClass Driver KeyName : {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0069 (GUID_DEVCLASS_HIDCLASS) Child Device 4 : HID-compliant device Device ID : HID\VID_258A&PID_003A&MI_01&COL04\7&1F501E40&0&0003 Class : HIDClass Driver KeyName : {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0070 (GUID_DEVCLASS_HIDCLASS) ---------------- Connection Information --------------- Connection Index : 0x08 (Port 8) Connection Status : 0x01 (DeviceConnected) Current Config Value : 0x01 (Configuration 1) Device Address : 0x03 (3) Is Hub : 0x00 (no) Device Bus Speed : 0x01 (Full-Speed) Number Of Open Pipes : 0x02 (2 pipes to data endpoints) Pipe[0] : EndpointID=2 Direction=IN ScheduleOffset=0 Type=Interrupt wMaxPacketSize=0x10 bInterval=1 -> 270 Bits/ms = 33750 Bytes/s Pipe[1] : EndpointID=0 Direction=OUT ScheduleOffset=0 Type=Control wMaxPacketSize=0x0 bInterval=0 Data (HexDump) : 08 00 00 00 12 01 10 01 00 00 00 08 8A 25 3A 00 .............%:. 09 20 01 02 00 01 01 01 00 03 00 02 00 00 00 01 . .............. 00 00 00 07 05 82 03 10 00 01 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 00 ......... ---------------------- Device Descriptor ---------------------- bLength : 0x12 (18 bytes) bDescriptorType : 0x01 (Device Descriptor) bcdUSB : 0x110 (USB Version 1.1) bDeviceClass : 0x00 (defined by the interface descriptors) bDeviceSubClass : 0x00 bDeviceProtocol : 0x00 bMaxPacketSize0 : 0x08 (8 bytes) idVendor : 0x258A (Sino Wealth Electronic Ltd.) idProduct : 0x003A bcdDevice : 0x2009 iManufacturer : 0x01 (String Descriptor 1) *!*ERROR String descriptor not found iProduct : 0x02 (String Descriptor 2) Language 0x0409 : "Gaming KB " iSerialNumber : 0x00 (No String Descriptor) bNumConfigurations : 0x01 (1 Configuration) Data (HexDump) : 12 01 10 01 00 00 00 08 8A 25 3A 00 09 20 01 02 .........%:.. .. 00 01 .. ------------------ Configuration Descriptor ------------------- bLength : 0x09 (9 bytes) bDescriptorType : 0x02 (Configuration Descriptor) wTotalLength : 0x003B (59 bytes) bNumInterfaces : 0x02 (2 Interfaces) bConfigurationValue : 0x01 (Configuration 1) iConfiguration : 0x00 (No String Descriptor) bmAttributes : 0xA0 D7: Reserved, set 1 : 0x01 D6: Self Powered : 0x00 (no) D5: Remote Wakeup : 0x01 (yes) D4..0: Reserved, set 0 : 0x00 MaxPower : 0xFA (500 mA) Data (HexDump) : 09 02 3B 00 02 01 00 A0 FA 09 04 00 00 01 03 01 ..;............. 01 00 09 21 11 01 00 01 22 43 00 07 05 81 03 08 ...!...."C...... 00 01 09 04 01 00 01 03 00 00 00 09 21 11 01 00 ............!... 01 22 66 00 07 05 82 03 10 00 01 ."f........ ---------------- Interface Descriptor ----------------- bLength : 0x09 (9 bytes) bDescriptorType : 0x04 (Interface Descriptor) bInterfaceNumber : 0x00 (Interface 0) bAlternateSetting : 0x00 bNumEndpoints : 0x01 (1 Endpoint) bInterfaceClass : 0x03 (HID - Human Interface Device) bInterfaceSubClass : 0x01 (Boot Interface) bInterfaceProtocol : 0x01 (Keyboard) iInterface : 0x00 (No String Descriptor) Data (HexDump) : 09 04 00 00 01 03 01 01 00 ......... ------------------- HID Descriptor -------------------- bLength : 0x09 (9 bytes) bDescriptorType : 0x21 (HID Descriptor) bcdHID : 0x0111 (HID Version 1.11) bCountryCode : 0x00 (00 = not localized) bNumDescriptors : 0x01 Data (HexDump) : 09 21 11 01 00 01 22 43 00 .!...."C. Descriptor 1: bDescriptorType : 0x22 (Class=Report) wDescriptorLength : 0x0043 (67 bytes) Error reading descriptor : ERROR_INVALID_PARAMETER (due to a obscure limitation of the Win32 USB API, see UsbTreeView.txt) ----------------- Endpoint Descriptor ----------------- bLength : 0x07 (7 bytes) bDescriptorType : 0x05 (Endpoint Descriptor) bEndpointAddress : 0x81 (Direction=IN EndpointID=1) bmAttributes : 0x03 (TransferType=Interrupt) wMaxPacketSize : 0x0008 (8 bytes) bInterval : 0x01 (1 ms) Data (HexDump) : 07 05 81 03 08 00 01 ....... ---------------- Interface Descriptor ----------------- bLength : 0x09 (9 bytes) bDescriptorType : 0x04 (Interface Descriptor) bInterfaceNumber : 0x01 (Interface 1) bAlternateSetting : 0x00 bNumEndpoints : 0x01 (1 Endpoint) bInterfaceClass : 0x03 (HID - Human Interface Device) bInterfaceSubClass : 0x00 (None) bInterfaceProtocol : 0x00 (None) iInterface : 0x00 (No String Descriptor) Data (HexDump) : 09 04 01 00 01 03 00 00 00 ......... ------------------- HID Descriptor -------------------- bLength : 0x09 (9 bytes) bDescriptorType : 0x21 (HID Descriptor) bcdHID : 0x0111 (HID Version 1.11) bCountryCode : 0x00 (00 = not localized) bNumDescriptors : 0x01 Data (HexDump) : 09 21 11 01 00 01 22 66 00 .!...."f. Descriptor 1: bDescriptorType : 0x22 (Class=Report) wDescriptorLength : 0x0066 (102 bytes) Error reading descriptor : ERROR_INVALID_PARAMETER (due to a obscure limitation of the Win32 USB API, see UsbTreeView.txt) ----------------- Endpoint Descriptor ----------------- bLength : 0x07 (7 bytes) bDescriptorType : 0x05 (Endpoint Descriptor) bEndpointAddress : 0x82 (Direction=IN EndpointID=2) bmAttributes : 0x03 (TransferType=Interrupt) wMaxPacketSize : 0x0010 (16 bytes) bInterval : 0x01 (1 ms) Data (HexDump) : 07 05 82 03 10 00 01 ....... -------------------- String Descriptors ------------------- ------ String Descriptor 0 ------ bLength : 0x04 (4 bytes) bDescriptorType : 0x03 (String Descriptor) Language ID[0] : 0x0409 (English - United States) Data (HexDump) : 04 03 09 04 .... ------ String Descriptor 2 ------ bLength : 0x16 (22 bytes) bDescriptorType : 0x03 (String Descriptor) Language 0x0409 : "Gaming KB " *!*CAUTION trailing space character Data (HexDump) : 16 03 47 00 61 00 6D 00 69 00 6E 00 67 00 20 00 ..G.a.m.i.n.g. . 4B 00 42 00 20 00 K.B. .
And this are results inside the installer. Code: Connection Status : 0x01 (Device is connected) Port Chain : 1-1-1 ========================== Summary ========================= Vendor ID : 0x258A (Sino Wealth Electronic Ltd.) Product ID : 0x003A USB Version : 1.1 Port maximum Speed : High-Speed Device maximum Speed : Full-Speed Device Connection Speed : Full-Speed Self powered : no Demanded Current : 500 mA Used Endpoints : 3 ======================== USB Device ======================== DriverKeyName : ERROR_FILE_NOT_FOUND +++++++++++++++++ Device Information ++++++++++++++++++ Device Description : Gaming KB Device Path : \\?\USB#VID_258A&PID_003A#6&10416fcf&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed} (GUID_DEVINTERFACE_USB_DEVICE) Kernel Name : \Device\USBPDO-7 Device ID : USB\VID_258A&PID_003A\6&10416FCF&0&1 Hardware IDs : USB\VID_258A&PID_003A&REV_2009 USB\VID_258A&PID_003A Driver KeyName : - Driver : \SystemRoot\system32\drivers\usbccgp.sys (Version: 6.1.7601.17514 Date: 2006-06-21) Driver Inf : X:\windows\INF\usb.inf Legacy BusType : PNPBus Class GUID : {36FC9E60-C465-11CF-8056-444553540000} (GUID_DEVCLASS_USB) Service : usbccgp Enumerator : USB Location Info : Port_#0001.Hub_#0002 Location IDs : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(1)#USB(1) Container ID : {49beafa1-1295-19f0-8d9c-806e6f6e6963} Manufacturer Info : - Capabilities : 0x84 (Removable, SurpriseRemovalOK) Status : 0x0180400A (DN_DRIVER_LOADED, DN_STARTED, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER) Problem Code : 0 Power State : D0 (supported: D0, D1, D2, D3, wake from D0, wake from D1, wake from D2) Child Device 1 : Gaming KB Device ID : USB\VID_258A&PID_003A&MI_00\7&263B3DDA&0&0000 Service : HidUsb Location : 0000.0014.0000.001.001.000.000.000.000 LocationPaths : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(1)#USB(1)#USB(1) Child Device 1 : Device Path 1 : \\?\HID#VID_258A&PID_003A&MI_00#8&314ac893&0&0000#{884b96c3-56ef-11d1-bc8c-00a0c91405dd} (GUID_DEVINTERFACE_KEYBOARD) Device Path 2 : \\?\HID#VID_258A&PID_003A&MI_00#8&314ac893&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} (GUID_DEVINTERFACE_HID) Kernel Name : \Device\0000008c Device ID : HID\VID_258A&PID_003A&MI_00\8&314AC893&0&0000 Service : kbdhid Child Device 2 : Gaming KB Device ID : USB\VID_258A&PID_003A&MI_01\7&263B3DDA&0&0001 Service : HidUsb Location : 0000.0014.0000.001.001.000.000.000.000 LocationPaths : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(1)#USB(1)#USB(1) Child Device 1 : Device Path : \\?\HID#VID_258A&PID_003A&MI_01&Col01#8&19873c4e&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} (GUID_DEVINTERFACE_HID) Kernel Name : \Device\0000008d Device ID : HID\VID_258A&PID_003A&MI_01&COL01\8&19873C4E&0&0000 Child Device 2 : Device Path : \\?\HID#VID_258A&PID_003A&MI_01&Col02#8&19873c4e&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} (GUID_DEVINTERFACE_HID) Kernel Name : \Device\0000008e Device ID : HID\VID_258A&PID_003A&MI_01&COL02\8&19873C4E&0&0001 Child Device 3 : Device Path : \\?\HID#VID_258A&PID_003A&MI_01&Col03#8&19873c4e&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} (GUID_DEVINTERFACE_HID) Kernel Name : \Device\0000008f Device ID : HID\VID_258A&PID_003A&MI_01&COL03\8&19873C4E&0&0002 Child Device 4 : Device Path 1 : \\?\HID#VID_258A&PID_003A&MI_01&Col04#8&19873c4e&0&0003#{884b96c3-56ef-11d1-bc8c-00a0c91405dd} (GUID_DEVINTERFACE_KEYBOARD) Device Path 2 : \\?\HID#VID_258A&PID_003A&MI_01&Col04#8&19873c4e&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} (GUID_DEVINTERFACE_HID) Kernel Name : \Device\00000090 Device ID : HID\VID_258A&PID_003A&MI_01&COL04\8&19873C4E&0&0003 Service : kbdhid ---------------- Connection Information --------------- Connection Index : 0x01 (Port 1) Connection Status : 0x01 (DeviceConnected) Current Config Value : 0x01 (Configuration 1) Device Address : 0x07 (7) Is Hub : 0x00 (no) Device Bus Speed : 0x01 (Full-Speed) Number Of Open Pipes : 0x02 (2 pipes to data endpoints) Pipe[0] : EndpointID=2 Direction=IN ScheduleOffset=0 Type=Interrupt wMaxPacketSize=0x10 bInterval=1 -> 270 Bits/ms = 33750 Bytes/s Pipe[1] : EndpointID=0 Direction=OUT ScheduleOffset=0 Type=Control wMaxPacketSize=0x0 bInterval=0 Data (HexDump) : 01 00 00 00 12 01 10 01 00 00 00 08 8A 25 3A 00 .............%:. 09 20 01 02 00 01 01 01 00 07 00 02 00 00 00 01 . .............. 00 00 00 07 05 82 03 10 00 01 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 00 ......... ---------------------- Device Descriptor ---------------------- bLength : 0x12 (18 bytes) bDescriptorType : 0x01 (Device Descriptor) bcdUSB : 0x110 (USB Version 1.1) bDeviceClass : 0x00 (defined by the interface descriptors) bDeviceSubClass : 0x00 bDeviceProtocol : 0x00 bMaxPacketSize0 : 0x08 (8 bytes) idVendor : 0x258A (Sino Wealth Electronic Ltd.) idProduct : 0x003A bcdDevice : 0x2009 iManufacturer : 0x01 (String Descriptor 1) *!*ERROR String descriptor not found iProduct : 0x02 (String Descriptor 2) Language 0x0409 : "Gaming KB " iSerialNumber : 0x00 (No String Descriptor) bNumConfigurations : 0x01 (1 Configuration) Data (HexDump) : 12 01 10 01 00 00 00 08 8A 25 3A 00 09 20 01 02 .........%:.. .. 00 01 .. ------------------ Configuration Descriptor ------------------- bLength : 0x09 (9 bytes) bDescriptorType : 0x02 (Configuration Descriptor) wTotalLength : 0x003B (59 bytes) bNumInterfaces : 0x02 (2 Interfaces) bConfigurationValue : 0x01 (Configuration 1) iConfiguration : 0x00 (No String Descriptor) bmAttributes : 0xA0 D7: Reserved, set 1 : 0x01 D6: Self Powered : 0x00 (no) D5: Remote Wakeup : 0x01 (yes) D4..0: Reserved, set 0 : 0x00 MaxPower : 0xFA (500 mA) Data (HexDump) : 09 02 3B 00 02 01 00 A0 FA 09 04 00 00 01 03 01 ..;............. 01 00 09 21 11 01 00 01 22 43 00 07 05 81 03 08 ...!...."C...... 00 01 09 04 01 00 01 03 00 00 00 09 21 11 01 00 ............!... 01 22 66 00 07 05 82 03 10 00 01 ."f........ ---------------- Interface Descriptor ----------------- bLength : 0x09 (9 bytes) bDescriptorType : 0x04 (Interface Descriptor) bInterfaceNumber : 0x00 (Interface 0) bAlternateSetting : 0x00 bNumEndpoints : 0x01 (1 Endpoint) bInterfaceClass : 0x03 (HID - Human Interface Device) bInterfaceSubClass : 0x01 (Boot Interface) bInterfaceProtocol : 0x01 (Keyboard) iInterface : 0x00 (No String Descriptor) Data (HexDump) : 09 04 00 00 01 03 01 01 00 ......... ------------------- HID Descriptor -------------------- bLength : 0x09 (9 bytes) bDescriptorType : 0x21 (HID Descriptor) bcdHID : 0x0111 (HID Version 1.11) bCountryCode : 0x00 (00 = not localized) bNumDescriptors : 0x01 Data (HexDump) : 09 21 11 01 00 01 22 43 00 .!...."C. Descriptor 1: bDescriptorType : 0x22 (Class=Report) wDescriptorLength : 0x0043 (67 bytes) Error reading descriptor : ERROR_INVALID_PARAMETER (due to a obscure limitation of the Win32 USB API, see UsbTreeView.txt) ----------------- Endpoint Descriptor ----------------- bLength : 0x07 (7 bytes) bDescriptorType : 0x05 (Endpoint Descriptor) bEndpointAddress : 0x81 (Direction=IN EndpointID=1) bmAttributes : 0x03 (TransferType=Interrupt) wMaxPacketSize : 0x0008 (8 bytes) bInterval : 0x01 (1 ms) Data (HexDump) : 07 05 81 03 08 00 01 ....... ---------------- Interface Descriptor ----------------- bLength : 0x09 (9 bytes) bDescriptorType : 0x04 (Interface Descriptor) bInterfaceNumber : 0x01 (Interface 1) bAlternateSetting : 0x00 bNumEndpoints : 0x01 (1 Endpoint) bInterfaceClass : 0x03 (HID - Human Interface Device) bInterfaceSubClass : 0x00 (None) bInterfaceProtocol : 0x00 (None) iInterface : 0x00 (No String Descriptor) Data (HexDump) : 09 04 01 00 01 03 00 00 00 ......... ------------------- HID Descriptor -------------------- bLength : 0x09 (9 bytes) bDescriptorType : 0x21 (HID Descriptor) bcdHID : 0x0111 (HID Version 1.11) bCountryCode : 0x00 (00 = not localized) bNumDescriptors : 0x01 Data (HexDump) : 09 21 11 01 00 01 22 66 00 .!...."f. Descriptor 1: bDescriptorType : 0x22 (Class=Report) wDescriptorLength : 0x0066 (102 bytes) Error reading descriptor : ERROR_INVALID_PARAMETER (due to a obscure limitation of the Win32 USB API, see UsbTreeView.txt) ----------------- Endpoint Descriptor ----------------- bLength : 0x07 (7 bytes) bDescriptorType : 0x05 (Endpoint Descriptor) bEndpointAddress : 0x82 (Direction=IN EndpointID=2) bmAttributes : 0x03 (TransferType=Interrupt) wMaxPacketSize : 0x0010 (16 bytes) bInterval : 0x01 (1 ms) Data (HexDump) : 07 05 82 03 10 00 01 ....... -------------------- String Descriptors ------------------- ------ String Descriptor 0 ------ bLength : 0x04 (4 bytes) bDescriptorType : 0x03 (String Descriptor) Language ID[0] : 0x0409 (English - United States) Data (HexDump) : 04 03 09 04 .... ------ String Descriptor 2 ------ bLength : 0x16 (22 bytes) bDescriptorType : 0x03 (String Descriptor) Language 0x0409 : "Gaming KB " *!*CAUTION trailing space character Data (HexDump) : 16 03 47 00 61 00 6D 00 69 00 6E 00 67 00 20 00 ..G.a.m.i.n.g. . 4B 00 42 00 20 00 K.B. .
Got it working! Had to use updated USB tree to see sub devices, I then pointed those devices to DriverStore, C:\Windows\System32\DriverStore\FileRepository\keyboard.inf Thanks for the help @siliconbeaver
glad to see you got it fixed. yes, If it was working when boot, later NOT working. then very likely because of USB3/3.x driver issue.