How to purge Office 2013 Pro Plus RTM?

Discussion in 'Microsoft Office' started by SwampFox56, Jan 18, 2013.

  1. SwampFox56

    SwampFox56 MDL Novice

    Aug 14, 2012
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    Long story short...

    I screwed up my Office installation and now I can't install or reinstall Office 2013 Pro Plus.

    Does anyone know of a guide that someone has written on how to do this?
     
  2. SwampFox56

    SwampFox56 MDL Novice

    Aug 14, 2012
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    Just tried it. Tells me neither Office 2013 Preview or MSI are installed.....
     
  3. rrohela

    rrohela MDL Expert

    Sep 1, 2009
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    try manual method... mentioned there..
     
  4. SwampFox56

    SwampFox56 MDL Novice

    Aug 14, 2012
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    Just tried it. Sadly, because it only displays how to remove the preview and MSI versions of Office, neither of those worked either. :(

    I appreciate the help though!!

    Is there anything else I should try? o_O
     
  5. SwampFox56

    SwampFox56 MDL Novice

    Aug 14, 2012
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  6. rrohela

    rrohela MDL Expert

    Sep 1, 2009
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  7. BamBamChunky

    BamBamChunky MDL Novice

    Jan 13, 2011
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    Did you tried Microsoft Fix it. This is a prog just for that. It works fine for office 2010.
     
  8. SwampFox56

    SwampFox56 MDL Novice

    Aug 14, 2012
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    I hate to bump such an old thread, but I never did reply with my fix. It turns out that THIS^^ actually was the problem. Just thought this tiny bit of information may be helpful to someone :spoton:
     
  9. EFA11

    EFA11 Avatar Guru

    Oct 7, 2010
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    so you created a sub folder called "All Users" and it allowed the purge?
     
  10. SwampFox56

    SwampFox56 MDL Novice

    Aug 14, 2012
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    Maybe,

    My ultimate goal when this was happening was to reinstall Office 2013 after I had uninstalled the VL version of Professional Plus. The reason why I was doing this was; at the time I had obtained a retail key from the Microsoft contact through the company I work for. I had already gotten it activated manually through KMS (again this was pre-release) and I wanted a permanent activation solution.

    So I uninstalled Office, and I remember manually deleting files or something like that and because of that, it would not uninstalled on it's own. Even if I used a program like Revo Uninstaller.

    So I thought that there must be remnants of the previous Office installation left on my system which is why I asked for help purging Office. However, my ultimate goal was to get the product reinstalled.

    I was eventually able to accomplish this by adding a folder (All Users) to the MSOcache directory. This folder usually generated by the installer - but for some reason wasn't being generated when I was trying to reinstall the program (permissions issue perhaps?).

    In the end, Office 2013 Professional Plus Retail was able to be reinstalled on my system when I added that folder manually.
     
  11. EFA11

    EFA11 Avatar Guru

    Oct 7, 2010
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    Well thanks for that info, it might come in handy at another time for someone.