Hi While at Uni the government gave me a free laptop to study on with special programs for my dyslexia already installed Despite removing these large programs now having left uni my laptop it being really slow ( ie. 40 mins for it to start up). Tried to do a system restore, however the clever government people never put a system restore back up point on it so there is nothing to restore it to. any ideas on how to do an entire factory reset on it? cheers Sam