HP Compaq Presario CQ61 windows not genuine!

Discussion in 'Windows 7' started by spoon_key, Aug 21, 2013.

  1. spoon_key

    spoon_key MDL Novice

    Aug 21, 2013
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    #1 spoon_key, Aug 21, 2013
    Last edited: Aug 21, 2013
    Yesterday my mothers laptop (HP Compaq Presario CQ61-423SA running W7 Home Premium SP1) decided to tell her that her Windows was not valid! So after over 2 years of use its now messed up!

    I've tried all sorts of different things from the net all with no joy so I'm debating what to do! I have also done a system recovery and that still didn't help!

    There seems to be an issue with the serial number on the laptop as when it boots it says there is no serial and this seems to be whats causing windows to think the key is invalid!

    I downloaded Majicjellybean to see what the key is but its different from the one under the laptop, the problem here is that the rest of the key under the laptop is unreadable (Why they put it under the laptop were obvious use will make it erode is beyond me) so theres no way of knowing what it was!

    So it seems for some reason the key has changed or is messed up in some way due to their being an issue with the laptop serial, I have no idea what I can do to try to sort this and I'm not sure phone call activation will sort this?

    In the BIOS all the details are 0 (Zero) also which is supposed to be some SLIC issue what ever that is?

    I read about Daz's loader but not sure what to do or if it will work!

    Any help would be great

    Thanks

    Spoon
     
  2. AlexAlba

    AlexAlba MDL Addicted

    Nov 27, 2012
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    back up your important data, make a clean install of windows 7, activate with Daz's loader
     
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  3. spoon_key

    spoon_key MDL Novice

    Aug 21, 2013
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    Not sure how to go about doing that as the System recovery does the install? Do i use system recovery to do a clean install then use the loader?

    Thanks

    Spoon
     
  4. Carlos Detweiller

    Carlos Detweiller MDL Spinning Tortoise

    Dec 21, 2012
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    System Recovery should come back activated (no need for Loader). You just need to reinstall the Windows Updates and your stuff.

    But the Backup advice is very important, as System Recovery likes to kill present stuff without warning.
     
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  5. AlexAlba

    AlexAlba MDL Addicted

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  6. spoon_key

    spoon_key MDL Novice

    Aug 21, 2013
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    I thought that also which is why I done the system recovery after backing up to DVD but it didnt work, it still came up with the not genuine message as soon as the system recovery had set it back to factory mode!
     
  7. spoon_key

    spoon_key MDL Novice

    Aug 21, 2013
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    I can use System Recovery as I did it today thinking that would resolve the issue but as mentioned above it didnt work, everything was set back to factory mode except the stupid windows was still not genuine!

    If I redo the system recovery how and when exactly do I use the loader?

    Thanks

    Spoon
     
  8. Carlos Detweiller

    Carlos Detweiller MDL Spinning Tortoise

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  9. spoon_key

    spoon_key MDL Novice

    Aug 21, 2013
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    This is the MGAdiag report from earlier today, as for the BIOS it shows all 0 (Zeros) and I think it said something along the lines of none vista OS, The laptops at my mothers which doesn't help!

    As mentioned though when it boots it states that the "Serial could not be found" which I was told may be the issue as HP may use the serial to verify windows? Not sure if thats true or not but theres something not quite right when it boots regarding the serial!

    Its running on Windows 7 Home Premium SP1 64bit

    Thanks

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D8567CBE-62D8-4C0B-BD56-EAD8D5A1E744}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D8567CBE-62D8-4C0B-BD56-EAD8D5A1E744}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1763039566-610506778-3773843734</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.23</Version><SMBIOSVersion major="2" minor="4"/><Date>20101221000000.000000+000</Date></BIOS><HWID>05D63F07018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:20:2013 22:10
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAeqjuyc4PvOx6fyZJ9mXWFfh+sPY6pEbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HPQOEM SLIC-MPC
    FACP HPQOEM SLIC-MPC
    HPET HPQOEM SLIC-MPC
    BOOT HPQOEM SLIC-MPC
    MCFG HPQOEM SLIC-MPC
    ASF! HPQOEM SLIC-MPC
    SLIC HPQOEM SLIC-MPC
    SSDT PmRef CpuPm
     
  10. spoon_key

    spoon_key MDL Novice

    Aug 21, 2013
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    Just to add that the key in that data is NOT the key from the bottom of the laptop and as mentioned I cant fully read all the key from under the laptop only partial bits.
     
  11. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
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    easy fix.. DMI is corrupt= BIOS valid for OA 2.0: no, invalid SLIC table

    flash latest bios then use NBDMIFIT AKA HP SLP marker tool to fix serial and os sku
     
  12. spoon_key

    spoon_key MDL Novice

    Aug 21, 2013
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    I'm a bit of a leaner with this so that post is like reading Latin lol. I have flashed the BIOS to the latest version i think it went from 1.20 to 1.23 so what exactly do I need to do now?

    Thanks
     
  13. Carlos Detweiller

    Carlos Detweiller MDL Spinning Tortoise

    Dec 21, 2012
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    #13 Carlos Detweiller, Aug 22, 2013
    Last edited: Aug 22, 2013
    The tools should be there (LatinMcG seems to have experience in this field, I don't):
    http://forums.mydigitallife.net/thr...Update-Utility?p=131386&viewfull=1#post131386

    The reason why the key in the OS is different is because the OEM:SLP licensing method used for your laptop uses a common key for all HP/Compaq ones. Does your scanned OS key appear in the list from MDL? http://forums.mydigitallife.net/threads/10370-Windows-7-OEM-SLP-Key-Collection
    Edit: Yes, it is the HomePrem HP OEM:SLP key.

    The serial it is complaining about is not the Windows product key. Your 'top's DMI corrupted and its serial# is missing (the one displayed in BIOS). As a result, your BIOS does not work as an OEM:SLP capable BIOS anymore (SLIC Table or Marker invalid). By restoring the DMI information the SLIC/marker will work again. So will do activation.
     
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  14. spoon_key

    spoon_key MDL Novice

    Aug 21, 2013
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    LatinMcG any chance you could explain what I need to do as I have no idea what to do after flashing the BIOS, I've had a little read up on the NBD thing but I have no idea what to download or what to do!

    Thanks

    Spoon
     
  15. spoon_key

    spoon_key MDL Novice

    Aug 21, 2013
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    Yes the key that majicjellybean finds is the HP one from the list but it differs from the one under the laptop (I cant read all the one from under the laptop though)
     
  16. spoon_key

    spoon_key MDL Novice

    Aug 21, 2013
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    So i basically just need someone to explain how to restore the DMI information from the tools link you gave.

    If anyone can give me a run down on what exactly to do with the tools I would be very grateful

    Many thanks again

    Thanks
     
  17. Carlos Detweiller

    Carlos Detweiller MDL Spinning Tortoise

    Dec 21, 2012
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    The key from the Laptop bottom is an OEM:COA or OEM:NSLP key. Usually it is for reactivating the OS when reinstalling from scratch. That key would have to be phone-activated with MS and doesn't need the BIOS SLIC/Marker.
    We @MDL prefer OEM:SLP as it is more 'stable'. And as your key is unreadable you have to restore OEM:SLP anyway.

    Daz' Loader emulates a SLIC/Marker in memory and could be used as last option.
     
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  18. spoon_key

    spoon_key MDL Novice

    Aug 21, 2013
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    I've made the bootable flash drive and added all the NBDMIFIT files to the root so do i just plug it into the laptop and boot up? If so do I look for the "Advanced menu" and then select the "OS SKU" option and then "Windows 7" option?

    Hope I'm not getting this wrong as I'm lost!

    Thanks
     
  19. Carlos Detweiller

    Carlos Detweiller MDL Spinning Tortoise

    Dec 21, 2012
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    Unfortunately, you have to wait for LatinMcG as I don't have any experience with DMI repair.
     
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  20. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
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