Yesterday my mothers laptop (HP Compaq Presario CQ61-423SA running W7 Home Premium SP1) decided to tell her that her Windows was not valid! So after over 2 years of use its now messed up! I've tried all sorts of different things from the net all with no joy so I'm debating what to do! I have also done a system recovery and that still didn't help! There seems to be an issue with the serial number on the laptop as when it boots it says there is no serial and this seems to be whats causing windows to think the key is invalid! I downloaded Majicjellybean to see what the key is but its different from the one under the laptop, the problem here is that the rest of the key under the laptop is unreadable (Why they put it under the laptop were obvious use will make it erode is beyond me) so theres no way of knowing what it was! So it seems for some reason the key has changed or is messed up in some way due to their being an issue with the laptop serial, I have no idea what I can do to try to sort this and I'm not sure phone call activation will sort this? In the BIOS all the details are 0 (Zero) also which is supposed to be some SLIC issue what ever that is? I read about Daz's loader but not sure what to do or if it will work! Any help would be great Thanks Spoon
Not sure how to go about doing that as the System recovery does the install? Do i use system recovery to do a clean install then use the loader? Thanks Spoon
System Recovery should come back activated (no need for Loader). You just need to reinstall the Windows Updates and your stuff. But the Backup advice is very important, as System Recovery likes to kill present stuff without warning.
I thought that also which is why I done the system recovery after backing up to DVD but it didnt work, it still came up with the not genuine message as soon as the system recovery had set it back to factory mode!
I can use System Recovery as I did it today thinking that would resolve the issue but as mentioned above it didnt work, everything was set back to factory mode except the stupid windows was still not genuine! If I redo the system recovery how and when exactly do I use the loader? Thanks Spoon
This is the MGAdiag report from earlier today, as for the BIOS it shows all 0 (Zeros) and I think it said something along the lines of none vista OS, The laptops at my mothers which doesn't help! As mentioned though when it boots it states that the "Serial could not be found" which I was told may be the issue as HP may use the serial to verify windows? Not sure if thats true or not but theres something not quite right when it boots regarding the serial! Its running on Windows 7 Home Premium SP1 64bit Thanks Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9 Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw= Windows Product ID: 00359-OEM-8992687-00010 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {D8567CBE-62D8-4C0B-BD56-EAD8D5A1E744}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.130318-1533 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{D8567CBE-62D8-4C0B-BD56-EAD8D5A1E744}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1763039566-610506778-3773843734</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.23</Version><SMBIOSVersion major="2" minor="4"/><Date>20101221000000.000000+000</Date></BIOS><HWID>05D63F07018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> C:\Windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C533 HealthStatus: 0x0000000000000000 Event Time Stamp: 8:20:2013 22:10 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAeqjuyc4PvOx6fyZJ9mXWFfh+sPY6pEbK OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: no, invalid SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC HPQOEM SLIC-MPC FACP HPQOEM SLIC-MPC HPET HPQOEM SLIC-MPC BOOT HPQOEM SLIC-MPC MCFG HPQOEM SLIC-MPC ASF! HPQOEM SLIC-MPC SLIC HPQOEM SLIC-MPC SSDT PmRef CpuPm
Just to add that the key in that data is NOT the key from the bottom of the laptop and as mentioned I cant fully read all the key from under the laptop only partial bits.
easy fix.. DMI is corrupt= BIOS valid for OA 2.0: no, invalid SLIC table flash latest bios then use NBDMIFIT AKA HP SLP marker tool to fix serial and os sku
I'm a bit of a leaner with this so that post is like reading Latin lol. I have flashed the BIOS to the latest version i think it went from 1.20 to 1.23 so what exactly do I need to do now? Thanks
LatinMcG any chance you could explain what I need to do as I have no idea what to do after flashing the BIOS, I've had a little read up on the NBD thing but I have no idea what to download or what to do! Thanks Spoon
Yes the key that majicjellybean finds is the HP one from the list but it differs from the one under the laptop (I cant read all the one from under the laptop though)
So i basically just need someone to explain how to restore the DMI information from the tools link you gave. If anyone can give me a run down on what exactly to do with the tools I would be very grateful Many thanks again Thanks
The key from the Laptop bottom is an OEM:COA or OEM:NSLP key. Usually it is for reactivating the OS when reinstalling from scratch. That key would have to be phone-activated with MS and doesn't need the BIOS SLIC/Marker. We @MDL prefer OEM:SLP as it is more 'stable'. And as your key is unreadable you have to restore OEM:SLP anyway. Daz' Loader emulates a SLIC/Marker in memory and could be used as last option.
I've made the bootable flash drive and added all the NBDMIFIT files to the root so do i just plug it into the laptop and boot up? If so do I look for the "Advanced menu" and then select the "OS SKU" option and then "Windows 7" option? Hope I'm not getting this wrong as I'm lost! Thanks