hp m9400t pavilion hard drive got blue screen -----could not recover ---replaced HD

Discussion in 'PC Hardware' started by hpm9400t, Aug 29, 2010.

  1. hpm9400t

    hpm9400t MDL Novice

    Aug 29, 2010
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    hp m9400t pavilion hard drive crashed. blue screen ----tried to reboot---failed -- ran hp diagnostics the hd failed----everything else passed. Replace the Seagate with another Seagate barracuda serial sata drive 1 tb ------ tried to reboot from their ----nothing, then tried to reboot from hp system recovery disk, goes to welcome the recovery manager and then freezes. Please help.
     
  2. DesertJerry

    DesertJerry MDL Novice

    Apr 11, 2010
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    If you changed the one and only drive in the computer then you also lost the recovery partition in the process; after all, it is in a hidden partition on that one drive.

    The welcome screen you saw is included in the BIOS but when it looked for the hidden partition on the 'new' drive - none was found - freeeze is the result.

    You'll have to contact HP customer service for help.
     
  3. hpm9400t

    hpm9400t MDL Novice

    Aug 29, 2010
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    Okay should I put the old back in or is there bootable disc to do recovery process that I do not have? If I go to HP what do I ask for?
     
  4. halte

    halte MDL Novice

    Sep 10, 2010
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    you need ghost and a new hdd...
     
  5. NICK@NUMBER11

    NICK@NUMBER11 MDL Expert

    Mar 23, 2010
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    You have a few options - Purchase the recovery media from HP or create a new windows 7 installation CD using the sourses here