HP Pavillion a6702f PC freezes at Blue Menu

Discussion in 'PC Hardware' started by Mafiaboy, Mar 25, 2010.

  1. Mafiaboy

    Mafiaboy MDL Novice

    Nov 2, 2009
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    Like the title says, i have a HP Pavillion a6702f desktop pc and it was working totally fine the day when i last used it. But yesterday morning when i started the computer it only loads till the blue menu and it can't seem to load the OS(no error whatsoever) and when I tried to go into one of those menu, the keyboard input doesn't seem to work but I can see the yellow light on the keyboard. I tried to use recovery disk and it seems the computer is reading for few seconds and thats all, no response. Also, i tried unplugging all the cable lines from the CPU and replugging it but its still the same. So yeah i think its some serious damage but i don't know how cz it was working totally fine the last time I used it. So, yeah it'll be highly appreciated if some of you experts can help me out.

    Troubleshooting performed so far:

    - Tried booting without any external device
    - Tried unplugging all the cables and replugging it
    - Tried resetting the RAM
    - Tried to boot with recovery disk

    Thank you.
     
  2. Mafiaboy

    Mafiaboy MDL Novice

    Nov 2, 2009
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    I think its a motherboard problem but any help?!
     
  3. NoJuan999

    NoJuan999 Experienced SLIC Tool Operator

    Jul 31, 2009
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    Does it give Error codes (Beeps) at boot up ?If so look in the manual or online for your MB's Error codes, that will help narrow down the problem.
    What OS do you have and is it using any sort of Loader/Activator ?
    Have you recently installed any hardware or software ?
    If it actually boots you should try running your OS in Safe Mode.
    If it sarts in safe mode then you have a software or driver issue.
    Which means you wouldneed to get and install new drivers or disable items from start up to isolate the problem.
     
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  4. seany

    seany MDL Novice

    Oct 25, 2009
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    Could it be the hard drives boot table? That would give reason why its not booting or doing anything. If that's the case I have no idea how to help you mate its a big big issue.