HP ProBook 4540s switching graphics problem

Discussion in 'PC Hardware' started by Sargeist, Oct 9, 2013.

  1. Sargeist

    Sargeist MDL Novice

    Sep 20, 2012
    I recently got this new Hp ProBook 4540s and installed Win 8 on it with all drivers and stuff. The problem I had with the dedicated ATI RadeonHD 7650M is keep bugging me. I got the drivers for this GPU from the AMD site and I can't seem to know when I switch the graphics which video card I'm using. Yesterday for example the laptop kept telling me that the "Display driver has stopped responding and has recovered" over and over again.
    I don't know why this kept appearing, from what I've heard is that the Intel HD Graphics 4000 drivers and the AMD Radeon HD 7650M are in conflict. I will mention again that I downloaded both drivers from the official HP and AMD sites.
    And in AMD Catalyst Center I can only see the Inter HD card and not the Radeon one.
    If anyone can help me, please...

    My current specs are:

    Windows 8 64-bits, 6.2 build 9200
    Intel Core i5-3210M CPU @2.5GHz (4CPUs)
    Memory 6144MB RAM

    And the error I got from the video card which said "Your PC ran into a problem, File that will be sent to Microsoft:

  2. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Sargeist

    Sargeist MDL Novice

    Sep 20, 2012
    I've recently removed the Intel drivers and installed only the AMD ones, seems that I don't get the error no more. :confused:
    I'll try the solution Tito posted and thanks again :worthy: will return with a feedback.
  4. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
    on some cases its the CPU part that has intel hd 4000 that has issue. cpu might be the issue.