HP ProBook 4540s switching graphics problem

Discussion in 'PC Hardware' started by Sargeist, Oct 9, 2013.

  1. Sargeist

    Sargeist MDL Novice

    Sep 20, 2012
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    I recently got this new Hp ProBook 4540s and installed Win 8 on it with all drivers and stuff. The problem I had with the dedicated ATI RadeonHD 7650M is keep bugging me. I got the drivers for this GPU from the AMD site and I can't seem to know when I switch the graphics which video card I'm using. Yesterday for example the laptop kept telling me that the "Display driver has stopped responding and has recovered" over and over again.
    I don't know why this kept appearing, from what I've heard is that the Intel HD Graphics 4000 drivers and the AMD Radeon HD 7650M are in conflict. I will mention again that I downloaded both drivers from the official HP and AMD sites.
    And in AMD Catalyst Center I can only see the Inter HD card and not the Radeon one.
    If anyone can help me, please...
    :worthy:

    My current specs are:

    Windows 8 64-bits, 6.2 build 9200
    Intel Core i5-3210M CPU @2.5GHz (4CPUs)
    Memory 6144MB RAM

    And the error I got from the video card which said "Your PC ran into a problem, File that will be sent to Microsoft:
    C:\Windows\Minidump\100813-16265-01.dmp
    C:\Users\...\AppData\Local\Temp\WER-56703-0.sysdata.xml
    C:\Windows\MEMORY.DMP



     
  2. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
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  3. Sargeist

    Sargeist MDL Novice

    Sep 20, 2012
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    I've recently removed the Intel drivers and installed only the AMD ones, seems that I don't get the error no more. :confused:
    I'll try the solution Tito posted and thanks again :worthy: will return with a feedback.
     
  4. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
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    on some cases its the CPU part that has intel hd 4000 that has issue. cpu might be the issue.