HP TouchSmart 520 PC Touchscreen issue.

Discussion in 'Windows 10' started by alessio89g, Oct 5, 2018.

  1. alessio89g

    alessio89g MDL Member

    Jan 20, 2013
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    Hi,
    I'm working on a HP TouchSmart 520 PC, I replaced its HDD with an SSD and I installed on it Redstone 5.
    All working fine, except touchscreen. I'm unable to install any driver that I found.
    It's hardware ID is:
    USB\VID_1926&PID_0DBE&REV_0008&MI_00
    Any tips?
     
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  2. freiwald

    freiwald MDL Senior Member

    Jul 27, 2015
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    do you have a touch screen? nextwindow?
    if so, then it's the driver for the touch screen
     
  3. alessio89g

    alessio89g MDL Member

    Jan 20, 2013
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    I'm not sure if it's a nextwindow, but I think it is.
    I tried many drivers, but if I run the installer I always get some messages about refusing of the installation, and the same through Device manager.
     
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  4. freiwald

    freiwald MDL Senior Member

    Jul 27, 2015
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    try to right click the device without driver in the device manager.
    click on update driver and manually choose the folder with the extracted drivers in it.

    maybe this way it will install them.
     
  5. alessio89g

    alessio89g MDL Member

    Jan 20, 2013
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    It's what I do
     
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  6. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
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  7. alessio89g

    alessio89g MDL Member

    Jan 20, 2013
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    Unfortunately I can no longer test anything, because I sold that AIO…
     
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  8. erpsterm35

    erpsterm35 MDL Addicted

    May 27, 2013
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