I got error 8024402F when try to update manually office 2013

Discussion in 'Windows 8' started by cuteee, Sep 22, 2014.

  1. cuteee

    cuteee MDL Guru

    Oct 13, 2012
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    #1 cuteee, Sep 22, 2014
    and I install sp1.

    what can I do ?
     
  2. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    #2 coleoptere2007, Sep 22, 2014
    Last edited: Sep 22, 2014
    Seems to be a firewall/antivirus problem, check the communication ports, one is closed to allow the update.
    Look at the windowsupdate.log.
     
  3. cuteee

    cuteee MDL Guru

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    #3 cuteee, Sep 22, 2014 (OP)
    I use firewall of Windows 8.1.
     
  4. mimart7

    mimart7 MDL Senior Member

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    #4 mimart7, Sep 22, 2014
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. cuteee

    cuteee MDL Guru

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    #5 cuteee, Sep 22, 2014 (OP)