i have a problem with with windows update i get error c0000022

Discussion in 'Windows 7' started by sharif sircar, Oct 15, 2013.

  1. sharif sircar

    sharif sircar MDL Novice

    Oct 15, 2013
    24
    0
    0
    #1 sharif sircar, Oct 15, 2013
    Last edited by a moderator: Apr 20, 2017
    the title say it all here is all the thing needed for analyzing and also i ran wat fix before this


    1. System Update Readiness Tool (SURT) this installed with no problem
    --> But didn't solve my problem


    2. SFC Scan is running and here are the results
    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    
    
    C:\Windows>sfc /scannow
    
    
    Beginning system scan. This process will take some time.
    
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of th
    em.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log
    
    
    C:\Windows>
    
    3. Windows Update Error Codes is : C0000022


    4. Log Collection
    sorry for the repeats in the cbs log i tried many things before to fix this before
    if you need it tell me i will post it in the comment everything is getting stuck if i past it and if i attach it file is too big


    5. this is the MGADiag report
    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
    Windows Product ID: 00426-OEM-8992662-00497
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {E8DA427C-F615-4782-93C0-7DB3332E8FE2}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E8DA427C-F615-4782-93C0-7DB3332E8FE2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-903797281-3213208430-1300722997</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2105 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100723000000.000000+000</Date></BIOS><HWID>7A083807018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
    
    
    Spsys.log Content: 0x80070002
    
    
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC0000022' to display the error text.
    Error: 0xC0000022 
    
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:23:2013 01:36
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    
    
    HWID Data-->
    HWID Hash Current: NgAAAAIABAABAAEAAAADAAAAAQABAAEAln1OTewYdxYQM1Ty4ms4mFoPLnCaiM7uPKWS0I4u
    
    
    OEM Activation 1.0 Data-->
    N/A
    
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 072310 APIC1710
    FACP 072310 FACP1710
    SRAT AMD FAM_F_10
    HPET 072310 OEMHPET 
    MCFG 072310 OEMMCFG 
    OEMB 072310 OEMB1710
    SSDT A M I POWERNOW
    
    and this should be all please help me


    and the cbs.log i will post it in the comment if you need it just ask
     
  2. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
    17,213
    14,772
    340
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. sharif sircar

    sharif sircar MDL Novice

    Oct 15, 2013
    24
    0
    0
    are you talking about startup repair
     
  4. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
    17,213
    14,772
    340
    I have linked proper tutorial.

    :D
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. sharif sircar

    sharif sircar MDL Novice

    Oct 15, 2013
    24
    0
    0
    is there any other way than doing that
     
  6. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
    17,213
    14,772
    340
    Not such efficient; any problem??
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. sharif sircar

    sharif sircar MDL Novice

    Oct 15, 2013
    24
    0
    0
    not a problem is that its kinda like reinstalling windows and reinstalling windows is something i don't want to do
     
  8. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
    17,213
    14,772
    340
    Noop; its not same as re-installing. Your installed programs, documents are kept while repair installing.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. sharif sircar

    sharif sircar MDL Novice

    Oct 15, 2013
    24
    0
    0
    but don't i have to re install all the programs or something and what is the problem i have exactly o_O
     
  10. sharif sircar

    sharif sircar MDL Novice

    Oct 15, 2013
    24
    0
    0
    what are the chance of me facing this problem
    21. Check to see if you are missing any user files. If you are, then you can copy them from the C:\Windows.old or the hiddenprotected operating system C:\$INPLACE.~TR and C:\WINDOWS.~Q backup folders. (see screenshot below)
     
  11. PhaseDoubt

    PhaseDoubt MDL Expert

    Dec 24, 2011
    1,448
    278
    60
    You have a chance of facing a problem every time you boot your computer. The situation is you do in fact have a problem and you asked for help here ... and you got that help.

    You have a choice. You can either live with your problem of do some sort of reinstall; a repair install is suggested. Yes there is always the chance something might go wrong so backup all your data and maybe even make a system image. With the image you can at least get back to where you are right now.
     
  12. sharif sircar

    sharif sircar MDL Novice

    Oct 15, 2013
    24
    0
    0
    #12 sharif sircar, Oct 15, 2013
    Last edited: Oct 15, 2013
    (OP)
    all the other people with this problem fixed it by start up repair and etc why do i have such i big problem. Is the error c0000022 differ from computer to computer :confused:
    and my sppsvc service is not running and won't start and get this error System error 5 has occurred
     
  13. PhaseDoubt

    PhaseDoubt MDL Expert

    Dec 24, 2011
    1,448
    278
    60
    Then do the "start up repair". Best to do as Tito said though and be certain you have clean media. If you can't do that, you are going to have to take another path. You just have to decide what you want to do and then do it.

    But if your system is a frakked as you seem to indicate it is, you'll likely be better off wiping the disk and doing a clean fresh install ... using clean media. Again, your computer; your call.
     
  14. sharif sircar

    sharif sircar MDL Novice

    Oct 15, 2013
    24
    0
    0
    i did start up repair with both the one in HDD and w7 CD i downloaded from microsoft but it didn't work
    is it that i am running with w7 ultimate 64 bit and the cd i downloaded and burned was same
    but without the service pack 1 at that time i didn't know there was one with service pack 1 and if i retry startup repair with w7 cd with SP1 will it make any difference?
    sorry for typing it in a very confusing way
     
  15. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
    2,243
    1,157
    90
    If you system is w7 X64 with sp1 you should try to repair with the same DVD/USB W7SP1x64 by booting directly on it.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  16. sharif sircar

    sharif sircar MDL Novice

    Oct 15, 2013
    24
    0
    0
    i will try startup repair again this time i will burn it in a usb and hopefully it will work and wish me luck :worthy:
     
  17. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
    17,213
    14,772
    340
    You are using an old hacktivator which has modified core system files & installed banned Lenovo OEM:SLP key. Startup repair never helps you to resolve these issues.

    Only repair install (or even better, clean re-install) is helpful for you ~ why can't you understand??

    :confused:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  18. sharif sircar

    sharif sircar MDL Novice

    Oct 15, 2013
    24
    0
    0
    #18 sharif sircar, Oct 17, 2013
    Last edited: Oct 18, 2013
    (OP)
    so i have only one choice then repair install
    and you were right about startup repair not helping i tried with w7 ultimate with SP1 and it said no problems found again
    so it's repair install then :) but i am not sure when i will do it and also there is a lot of risks involved like making no difference and losing files etc
    and one more thing while i checked the report after the startup repair it said error 0x0 after every operation for eg
    Name: Check for updates
    Result: Completed successfully. Error code = 0x0
    Time taken = 0 ms
    Test Performed:

    and few more

    can you please tell me what that error indicates i was just wondering? also its clear that repair install is the only option available now

    and also can somebody answer few questions before the thread is dead

    0=what is clean media? >>>>>In the first comment you mentioned that do a repair install "using"CLEAN MEDIA<<<<

    1=the question above

    2=if anything goes wrong will i lose any data when performing repair install?

    3=if any thing happens it will only affect local disk "c" right because it will be there where those its repair install as the operating system is instALLED there>>>am i correct?

    4=after the repair install i don't have to move my files back or anything and install drivers or am i finish there or will i have to do more things?
    and that it please please answer my questions and thank you all of you for helping :hug2:
     
  19. sharif sircar

    sharif sircar MDL Novice

    Oct 15, 2013
    24
    0
    0
    thank you all of you guys for helping

    thanks all of you for helping it seems repair install is only option left thanks again
     
  20. oldsh_t

    oldsh_t MDL Addicted

    Dec 23, 2009
    986
    463
    30
    Answers to your questions:

    1= clean media means a clean copy or ISO of the operating system, in other words NOTHING has been altered on it. Your old disk has been altered and that is why your having these problem's

    2= sure if something goes wrong you will lose something. Make sure you read and do exactly what your suppose to do and everything should be fine. For me I would back up everything that is important just in case.

    3= you are correct

    4= after repair install you should not have to do anything. (providing you did everything correctly) You should be done at that point.

    And as for the error code, who knows?? Error codes can mean different things in different situations.

    A repair install is to repair the windows system files only and should not affect anything else on your computer!!